Summary
Overview
Work History
Education
Skills
Timeline
Generic
KHOR LE THNG

KHOR LE THNG

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Chef de Rang

Saint Pierre ⭐⭐
Singapore
04.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs
  • Provided professional wine service and knowledge to the guests
  • In charged of cheese department, promoting cheeses to the guests based on their preferences
  • Helped customers with dietary restrictions, allergies and intolerances

Sales Manager

Smartnet Fiber Sdn Bhd
Malaysia
04.2021 - 01.2023
  • Increased sales revenue by developing and implementing effective sales strategies
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Trainee

Marco Polo, Shangri-La Far Eastern Plaza
Taipei
01.2020 - 01.2021
  • Interacted with customers under supervision to support operational objectives
  • Identified areas of improvement in current training programs and implemented necessary changes for better outcomes.

Education

Level 2 - Wine And Spirit Education Trust

Wine & Co Consultancy Pte Ltd
Singapore
02.2024

Hotel Management

INTI International College Penang
Malaysia
04.2021

Skills

  • Knowledge in food & beverage
  • Leadership
  • Strong multitasking
  • Service recovery
  • Verbal and written communication

Timeline

Chef de Rang

Saint Pierre ⭐⭐
04.2023 - Current

Sales Manager

Smartnet Fiber Sdn Bhd
04.2021 - 01.2023

Trainee

Marco Polo, Shangri-La Far Eastern Plaza
01.2020 - 01.2021

Level 2 - Wine And Spirit Education Trust

Wine & Co Consultancy Pte Ltd

Hotel Management

INTI International College Penang
KHOR LE THNG