Chloe Khoo
Summary
Having 1.5 years of experience as a Project Manager, Chloe is keen on continuous, self-directed learning and exploring various industries. Chloe enjoys working and growing with people of all groups and disciplines to achieve their objectives.
Overview
6
6
years of professional experience
Work History
Project Manager
Verz Design Pte Ltd
08.2022 - 01.2024
- Developed and managed project schedules and documentation to ensure project milestones were achieved, including project charters, project plans and status reports, utilizing tools such as Start Infinity and InVision
- Established effective communication among team members for enhanced collaboration and successful project completion
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout project lifecycle
- Implemented new procedures, and conducted a training course for company, enhancing company's current measures and processes
- Developed trust-based relationships with 2 mentees through active listening and empathetic communication.
Intern Linguistic Quality Management
Autodesk
01.2021 - 05.2021
- Visualised and analysed past and present linguistic quality data, projected , and hypothesized future results
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Communicated with stakeholders to ensure tasks are completed on time, and no misinformation relayed via Jira and Confluence
- Demonstrated respect, friendliness and willingness to help wherever needed
- Provided constructive feedback to improve company's site and documented essential guides for company
- Planned and hosted company's bonding events
- Participated in team-building activities to enhance working relationships.
Retail Assistant
Seoul Mart
05.2018 - 06.2018
- Executed daily duty and tasks accurately and efficiently
- Displayed merchandise by arranging in appealing ways to boost sales
- Coached colleague on stock information (e.g., interpreting Korean to English)
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently
- Balanced and organised cash register by handling cash and counting change
- Reported to store manager for immediate action in emergency
Administrative Assistant
Ngee Ann Polytechnic
01.2018 - 05.2018
- Addressed students' enquiries with clarification via email correspondences
- Executed record filing system to improve document organisation and management
- In-charge of handling online appeals and admissions from Institute of Technical Education
- Developed and updated spreadsheets to identify potential students with their particulars recorded in Microsoft Excel for future engagement
- Received and processed 200 applicants daily
Education
Bachelor of Engineering, Information Engineering and Media -
Nanyang Technological University
Singapore07.2022
Skills
- Software Application: Microsoft Office, Google, Figma, Maze, Canva, WordPress, Woocommerce, Shopify, Jira, Trello, Slack, Lark
- Problem Solving
- Web Content Creation
- Time Management
- Decision Making
- Detail-Oriented
- Community Relationship Building
- Crisis Communications
- Project Management
- Cross-Functional Collaboration
- Conflict Management
- Coaching and Mentoring
Accomplishments
Led 2 global cross functional teams to be involved in about 70 projects, completing about 40 projects of a total combined budget of about SGD$300,000 within 17 months
Languages
English
Chinese (Mandarin)
School Leadership Involvement
09/2018 - 09/2022: Volunteer and Honorary Financial Secretary , Welfare Services Club, Singapore
- Budget and oversee 19 portfolio's funds
- Spearheaded 2-month long event, canvassed more than $11,000 to coordinate food, clothing and household items for disadvantaged individuals and families
- Organised numerous programs with committee members, community organisations and government agencies to increase outreach and service utilisation
- Led committee of 3 to liaise with NTU departments and 19 portfolios to facilitate financial procedures
- Used strong interpersonal communication skills to convey information to others
- Met with other volunteers and program leaders to discuss new service opportunities
- Designed identify merchandise and publicity materials using Canva
- Featured in campaigning video by Kreta Ayer Youth Network to raise awareness
- Flexible with COVID-19 guidelines set for events coverage
01/2019 - 05/2022: Student Ambassador , NTU College of Engineering, Singapore
- Initiated and established platform to connect NTU CoE and its Academic Clubs leaders for better communication
- Co-led with 2 members to lead team of 9 members for 8-week hackathon (HackAlliance) in partnership with Dell
- Dealt with Crisis Management to manage queries from participants
- Improvised and adapted to new guidelines due to COVID-19 pandemic
- HackAlliance was featured in sandboxsg.com
- Designed identity merchandise using Microsoft PowerPoint with team of 5 members for pioneer batch of 50 Student Ambassadors
- Generated and executed content ideas for NTU CoE's social media sites using Canva
Timeline
Project Manager
Verz Design Pte Ltd
08.2022 - 01.2024
Intern Linguistic Quality Management
Autodesk
01.2021 - 05.2021
Retail Assistant
Seoul Mart
05.2018 - 06.2018
Administrative Assistant
Ngee Ann Polytechnic
01.2018 - 05.2018
Bachelor of Engineering, Information Engineering and Media -
Nanyang Technological University
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