KHINE SU WAI MON
Summary
Strategic and results-driven executive with deep expertise in contract negotiations, claims management, and operational leadership within the insurance industry. Proven track record of driving efficiency, fostering high-value partnerships, and leading cross-functional teams to exceed performance targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Trust Capital Investment Corporate Insurance Agency
02.2022 - Current
- Negotiate high-value client contracts, ensuring alignment with corporate objectives and long-term profitability
- Direct the resolution of complex insurance claim incidents, maintaining compliance while safeguarding client satisfaction
- Facilitate executive-level meetings with stakeholders, brokers, and carrier partners to drive strategic initiatives and close multimillion-dollar deals
- Optimized internal operations, workflows, and service models to support business growth and client retention
- Collaborated with legal, underwriting, and compliance teams to mitigate risk and streamline client onboarding
Agency Development Manager
AYASOMPO Insurance Company Limited
01.2020 - 02.2022
- Establish sales and referral network with local businesses in order to maximize value from connections
- Lead and motivate talents for the development and startup of the agency district
- Ensuring effective motivational measures and programs to achieve objectives
- Implement sales training and orientation program to educate new hires as our operation grows
- Manage and monitor the performance of team members to ensure continuous and sustainable growth
- Actively contribute to the overall management of the Agency Distribution area; provide input to and develop recommendations to the distribution strategy
- Manage and execute projects that have impact on the entire Agency Operations
- Working with underwriters to amend policies where necessary in order to meet client demands
Business Development Manager
Ayeyar Myanmar Insurance (AMI)
08.2019 - 01.2020
- - Gaining new business by identifying and exploiting opportunities in the local market
- - Developing and maintaining good working relationships with clients, primarily with B2B leading clients
- - Introducing new products and promoting them through regular visits and frequent communication with clients
- - Increasing profitability of existing product lines by encouraging clients to use added value services wherever possible
- - Consulting and promoting the most effective cover for a particular need, taking a number of factors into account
- - Delivering good customer service by responding swiftly to queries and concerns from clients, brokers and third parties
- - Maintaining detailed knowledge of new and existing products by liaising with colleagues
- - Monitoring and reporting on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff
- - Working with underwriters to amend policies where necessary in order to meet client demand
General Manager
Si Thar Phyo Construction Materials Trading
09.2017 - 11.2018
- - Research and expand the construction materials market
- - Check the list of Inventory at the end of the day
- - Organize the payroll and maintain the relationships with suppliers as well as with customers
Business Development Executive
International Banking Department, Myanma Apex Bank
02.2016 - 07.2017
- - Research the market of Foreign banking users and promote organizationally or individually to get new accounts
- - Prepare the weekly reports of the attained new customers
- - Collect and check the documents of Telegraphic Transfers and Letter of Credit Transfers from the customers
- - Coordinate with Head Office to transfer money to abroad via swift method
- - Supervise the daily activities of the tellers, check and sign the ensured brochures and journals on daily basics
Customer Service Officer
Downtown Travel Services
02.2015 - 10.2015
- - Station at the Changi airport
- - Arrange the transportations with available vehicles (Limousines) by referencing the updated deployment file
- - Coordinate with chauffeurs for the punctual pick up time and pick up point
- - Assist Admin duties of the guests if necessary such as call screening or data entry
Education
Bachelor of Arts (Honors) - Business Management
Manchester Metropolitan University
08.2014
Diploma - Business Administration
PSB Academy
03.2013
Bachelor of Arts - English
Mandalay University of Foreign Language
04.2010
Basic Education High School (B.E.H.S) (16) - undefined
03.2007
Skills
- Technology: Microsoft Word, Excel, PowerPoint and Sketch up 3D
- Language: Fluent in written and spoken English and Myanmar
- Leadership: Team player, good management with strong interpersonal and problem solving skills
- Operations management
- Cross-functional teamwork
- Strategic planning
- Contract negotiation
- Client engagement
- Account management
- Risk management
Languages
English
Advanced (C1)
Accomplishments
- Performed in PSB Mid-Autumn Festival Celebration
- Participated in youth leadership camp
- Myanma Apex Bank
- Built up significant number of foreign bank accounts and attained significant customers base working in MAB.
AMI and AYASOMPO Insurance
- Implemented new agency structure and developed agency network in local market
- Organize the agency networking events in the city and introduce the new agency model to the local insurance agents
- Trust Capital Investment Corporate Insurance Agency
- Conduct the whole business model and operating processes for the company
- Proven track records of successful negotiations among clients and partner insurance companies in both top tiered contracts and claim incidents.
- - Introducing collaborating branches in two cities in Myanmar (Myitkyina, Yangon)
Accomplishments
Volunteer Recruitment Manager of Myanmar Student Association, PSB Academy
Certification
- Leadership Service Award as Volunteer Recruitment Manager
- PSB Academy Singapore. 2013
- Certificate Diploma in Interior Design Validated by NOVATEK Engineering Training + Design Services Nov 2017- June 2018
- General Insurance Agent License (Insurance Business Regulatory Board). IA (N) GI – 06690 8.12.2022
Timeline
Chief Operating Officer
Trust Capital Investment Corporate Insurance Agency
02.2022 - Current
Agency Development Manager
AYASOMPO Insurance Company Limited
01.2020 - 02.2022
Business Development Manager
Ayeyar Myanmar Insurance (AMI)
08.2019 - 01.2020
General Manager
Si Thar Phyo Construction Materials Trading
09.2017 - 11.2018
Business Development Executive
International Banking Department, Myanma Apex Bank
02.2016 - 07.2017
Customer Service Officer
Downtown Travel Services
02.2015 - 10.2015
Diploma - Business Administration
PSB Academy
Bachelor of Arts - English
Mandalay University of Foreign Language
Basic Education High School (B.E.H.S) (16) - undefined
Bachelor of Arts (Honors) - Business Management
Manchester Metropolitan University
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