Overview
Work History
Education
Skills
LANGUAGES / DIALECTS (SPOKEN)
Timeline
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Khian Yee  Chew

Khian Yee Chew

IPOH

Overview

9
9
years of professional experience

Work History

Kitchen Helper

Watami Japanese Restaurant
02.2025 - Current

Prepared dishes according to restaurant recipes.

Assistant Manager

Hokkaido Marche
05.2022 - 01.2025
  • Managed operations to ensure adherence to quality, service, and performance standards.
  • Ensured store environment remained clean, safe, and organized.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Kitchen Helper

Ajumma Korean Restaurant
04.2019 - 05.2022
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Staff Waitress

Petit Mary Patisserie
09.2018 - 01.2019
  • DUTIES:
  • Facilitated customer satisfaction through prompt meal service.
  • Processed transactions efficiently.

Kitchen Helper

Bad Ape Yakitori
05.2018 - 07.2018
  • Duties:
  • Maintained proper preparation standards for ingredients.
  • Prepared meals using various cooking techniques.

Staff Waitress

Yakun Coffee Shop
02.2016 - 02.2018
  • Duties:
  • Managed cash register and maintained balanced drawer.
  • Crafted specialty coffee and tea drinks.
  • Managed daily baking operations to ensure product quality.

Education

Diploma - Hotel & Catering Management

Keris College
01.2015

SPM - undefined

SMK Poi Lam (Ministry of Education Malaysia)
01.2011

Skills

  • Dishwashing
  • Food handling
  • Cleaning
  • Chef support
  • Customer service
  • POS system operations

LANGUAGES / DIALECTS (SPOKEN)

ENGLISH (GENERAL), MANDARIN (FLUENT), CANTONESE (FLUENT), MALAY (GENERAL)
ENGLISH, MANDARIN, MALAY

Timeline

Kitchen Helper

Watami Japanese Restaurant
02.2025 - Current

Assistant Manager

Hokkaido Marche
05.2022 - 01.2025

Kitchen Helper

Ajumma Korean Restaurant
04.2019 - 05.2022

Staff Waitress

Petit Mary Patisserie
09.2018 - 01.2019

Kitchen Helper

Bad Ape Yakitori
05.2018 - 07.2018

Staff Waitress

Yakun Coffee Shop
02.2016 - 02.2018

SPM - undefined

SMK Poi Lam (Ministry of Education Malaysia)

Diploma - Hotel & Catering Management

Keris College
Khian Yee Chew