Kher Chin Tan

· Greeted customers entering the store to ascertain what each customer wanted or needed.

· Described product to customers and accurately explained details and care of merchandise.

· Bagged, boxed or gift-wrapped sold good per customer’s request.

· Communicated all store initiatives and promotions to customers to generate return business.

· Greeted customers entering the store to ascertain what each customer wanted or needed.

· Described product to customers and accurately explained details and care of merchandise.

· Maintained cleanliness and presentation of stock room and production floor.

· Built long-term customer relationships and advised customers on purchases and promotions.

· Dedicated to continuously improving sales abilities and product knowledge.

· Greeted customers entering the store to ascertain what each customer wanted or needed.

· Bagged, boxed or gift-wrapped sold merchandise per customer’s request.

· Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

· Provided ongoing guest services, including giving fashion advice.

· Maintained cleanliness and presentation of stock room and production floor.

· Built long-term customer relationships and advised customers on purchases and promotions.

· Organized store merchandise racks by size, style and colour to promote visually appealing environment.

· Answered customer questions regarding merchandise and pricing.

• Achieved cost savings by negotiating contracts and pricing with suppliers.
• Reduced order processing time by streamlining purchasing processes and documentation.
• Maintained optimal inventory levels for production needs through effective forecasting and planning.
• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
• Coordinated logistics activities related to inbound shipments to minimize delays or disruptions in production schedules.
• Maintained complete documentation and records of all purchasing activities.
• Checked items received against items ordered by verifying receipts.

• Streamlined operations by implementing efficient processes and systems.
• Reduced operational costs through effective resource allocation and management.
• Optimized supply chain processes for increased efficiency and cost savings.
• Improved customer satisfaction rates through timely communication and effective issue resolution.
• Coordinated logistics activities, ensuring timely delivery of products and services to clients.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reported issues to higher management with great detail.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.