Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGE PROFICIENCY
Awards
Timeline
Generic

Khamisahbi Abdul Mutalib

Summary

Administrative professional with proven history in managing office operations and enhancing team productivity. Effective in coordinating schedules, overseeing communication channels, and improving office workflows. Known for strong interpersonal skills and adaptability to changing demands, ensuring consistent results.

Overview

20
20
years of professional experience

Work History

Founder

KK Modesty
06.2015 - Current
  • Company Overview: A home-based, Self-served, Modernized Islamic Women Clothing. Started in 2015 as a part time business, during my time with my first child. Successfully running it since then and now the business is affected due to Covid.
  • Responsible for Vendor selection, Designing and order Management
  • Responsible for Sales, Marketing, Logistics, Invoicing and Account Management
  • Key Deliverable:

Sales Development Representative (APAC)

Eptura
03.2022 - 12.2023
  • Work with the Sales leaders to pass off opportunities
  • Communicate with prospects and coordinate their calendars with the AE who will be taking the call
  • Take responsibility for lead generation through a mix of prospecting, cold outreach (email and calls) and LinkedIn.
  • Gather and structure customer feedback to share with our product and service teams.
  • Respond, engage, and qualify leads and inquiries from vendors/partners in APAC
  • Exceed daily client engagement goals through phone, email, and social media touches
  • Cold prospect and find new contacts and accounts

Human Resources Assistant

Rotary Engineering
01.2022 - 03.2022
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.

Administration Officer

The Body Shop International (via Adecco)
02.2016 - 02.2019
  • Take responsibility for lead generation through a mix of prospecting, cold outreach (email and calls) and LinkedIn.
  • Gather and structure customer feedback to share with our product and service teams.
  • Respond, engage, inquiries from vendors/partners
  • General Office management (Admin, Invoice, Events, Customer Service)

Operation Associate

Hongkong Shanghai Banking Corporation (HSBC)
08.2007 - 11.2014
  • Responsible for Customer Service Operations for the back-end team
  • Actively involved in all UAT's and Process Improvements
  • Responsible for screening all documents for Loan Approvals (Personal/Credit Cards)
  • OJT for new staff onboarding.
  • Responsible for day-to-day document validation
  • Responsible for cold outreach via calls

Junior Sales Associate

JDL International
04.2005 - 04.2006
  • Cold Call Sales
  • Door to door sales
  • Event management
  • Customer Service/Support

Education

Diploma - Private Secretary

BMC International College
01.2008

O' Levels - undefined

Canberra Secondary School
01.2004

Skills

  • Sales process optimization
  • Administrative coordination
  • Customer relationship management
  • Supplier relationship management
  • Financial Management
  • Stakeholder management
  • Targeted outreach techniques
  • Assessment of document accuracy
  • Order Management
  • Supply Chain and Logistics
  • Team leadership
  • Strategic thinking
  • Entrepreneurial and innovative

Accomplishments

CEO Impact Award
EXSA Award (Silver)
HSBC Outstanding Volunteer Leader (2007–2009)
Beagles Project & GEN Y Member
Straight Through Processing Implementation Awards (PIL, PLOC, CARDS)

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

LANGUAGE PROFICIENCY

English – Advanced
Malay – Native
Tamil – Intermediate
Chinese – Basic

Awards

CEO Impact Awards, Beagles Project (PLOC & PIL), Straight Through Processing Implementations Award (PIL, PLOC, CARDS), EXSA Award (Silver), GEN Y Member, HSBC Outstanding Volunteer Leader Award (2007/2008/2009)

Timeline

Sales Development Representative (APAC)

Eptura
03.2022 - 12.2023

Human Resources Assistant

Rotary Engineering
01.2022 - 03.2022

Administration Officer

The Body Shop International (via Adecco)
02.2016 - 02.2019

Founder

KK Modesty
06.2015 - Current

Operation Associate

Hongkong Shanghai Banking Corporation (HSBC)
08.2007 - 11.2014

Junior Sales Associate

JDL International
04.2005 - 04.2006

O' Levels - undefined

Canberra Secondary School

Diploma - Private Secretary

BMC International College

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Khamisahbi Abdul Mutalib