Khalish Imran
Summary
Dynamic professional with a proven track record at HARMAN, adept at data management and visualization. Recognized for exceptional problem-solving and teamwork skills, delivering high-quality results under tight deadlines. Committed to client satisfaction, leveraging strong communication abilities to foster collaboration and achieve shared goals.
Overview
4
4
years of professional experience
Work History
Aftersales
HARMAN
09.2024 - Current
- Assigned a solo project to input data into a global web for better data visualization.
- New project to the company that required many troubleshooting and working backwards to resolve issues with data conversion.
- Carefully and meticulously managed hundreds of thousands worth of data by cleaning, adding formulas, converting into iris codes and transferring into a CSV type file.
- Completed and delivered high quality results within timeline.
- Earned conversion from intern to contract staff, reflecting strong work ethic and dedication to company goals.
Events and Logistics (Part Time)
Mount Faber Leisure Group
01.2023 - 09.2024
- Coordinated and executed a wide range of events, including weddings, corporate functions, and special occasions
- Maintained communication with clients throughout the event planning process, providing regular updates, addressing inquiries and concerns, and ensuring client satisfaction with catering services.
- Strong communication and interpersonal skills, enabling effective collaboration with clients, vendors, and team members to achieve shared goals and objectives.
Camp Instructor (Freelance)
Touch Adventures
01.2023 - 04.2024
- Fostered a supportive and inclusive camp environment, promoting teamwork, cooperation, and respect among campers, and providing guidance and mentorship to promote personal growth and social development.
- Collaborated with school administrators, teachers, and support staff to coordinate camp logistics, communicate program objectives, and address any concerns or issues related to camp operations and participant well-being.
- Strong leadership and communication skills, with the ability to engage and motivate students, build rapport and trust, and effectively communicate with audiences.
Clinic Assistant (Part Time)
Doctor Anywhere
02.2021 - 12.2022
- Assisted medical professionals in providing high-quality patient care and support services in a busy medical clinic setting.
- Register patients, scheduled appointments, and manage patient intake procedures with efficiency and professionalism.
- Administered prescribed medications to patients under the direction and supervision of medical professionals, ensuring accuracy and adherence to medication protocols.
- Verified patient insurance coverage, eligibility, and benefits, obtaining necessary authorizations and pre-certifications as required by insurance carriers.
Customer Service Representative Intern
UOB Bank
09.2021 - 02.2022
Customer Service Representative (Internship)
- Provided exceptional customer service to premium banking and corporate banking clients, ensuring their satisfaction and loyalty to the bank.
- Effectively handled tough customers on a daily basis with professionalism, empathy, and problem-solving skills.
- Handled inbound calls from premium banking clients, addressing inquiries, resolving issues, and offering personalized solutions tailored to their financial needs.
- Received numerous Net Promoter Score (NPS) scores reflecting high levels of customer satisfaction and loyalty among premium banking clients.
- Highlighted experience in providing personalized service to high-value clients and promoting premium banking products and services.
Education
Operations Management
Republic Polytechnic
04-2025
Financial Services
Institute Technical Education Central
04-2022
O Level
Bartley Secondary School
01-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Malay
Timeline
Aftersales
HARMAN
09.2024 - Current
Events and Logistics (Part Time)
Mount Faber Leisure Group
01.2023 - 09.2024
Camp Instructor (Freelance)
Touch Adventures
01.2023 - 04.2024
Customer Service Representative Intern
UOB Bank
09.2021 - 02.2022
Clinic Assistant (Part Time)
Doctor Anywhere
02.2021 - 12.2022
Operations Management
Republic Polytechnic
Financial Services
Institute Technical Education Central
O Level
Bartley Secondary School
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