Summary
Overview
Work History
Education
Skills
Websites
Cover Letter
References
Timeline
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Khairul Nezam Jailani

Khairul Nezam Jailani

Summary

I have more than 14 years experience in Singapore Police Force holding various posting from frontline officer, to operations officer and investigation officer.


I am very dedicated individual who has successfully facilitates communication between people of different cultures and backgrounds. I brings wealth of knowledge and experience to organizations requiring operations and investigation equipped with providing quality service and results.

Overview

4
4
years of professional experience

Work History

Team Leader

Singapore Police Force
10.2023 - Current
  • Lead a team of 14 officers that respond to '999' live incident and counter reports.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Senior Investigation Officer

Singapore Police Force
01.2020 - 10.2023
  • Primary role is to conduct investigation from Penal Code offences, Computer Misuse Act, Payment Services Act to Moneylender Act to name a few
  • From pre to post investigation
  • This involves triaging of cases, putting up Briefing Notes, updates to management on cases of interest
  • Specialises in fraud/scam related cases
  • Deals with various Scam typologies
  • Working hand in hand with Anti-Scam Centre to liaise with stakeholder promptly
  • In charge of data collation for crimes stats and presentation during management meetings
  • Have led on numerous operations to apprehend elusive criminals that includes planning and execution
  • Managed Service Reply from complainant and have achieved high level of compliments from Members of Public
  • Conducted audit on Investigation Papers to ensure 100% compliance on investigative matters
  • Came up with initiatives to combat crime as a Division and saw an increase in mules cases solved
  • Certification in Home Team Basic, Intermediate and Advance investigation course.

Operations Officer

Singapore Police Force
  • Oversee the division deployment planning and readiness
  • Performing ground sensing for deployment planning including sit
  • Experienced working with both internal and external stakeholders
  • Notably the lead planner for Shang-ri La Dialogue in 2018 and 20 Covid-19 operations in 2020
  • During tentur in operations have managed to reduced the manpower and technology were factored in
  • Implemented a reporting system to reduce waiting time and allow in a shorter time
  • Conducted audit on logistical assets of operation equipment
  • Formulated and implemented Standard Operations Procedures.

Community Policing Officer

Singapore Police Force
  • Conducts foot and bicycle patrol around Yishun neighbourhood
  • Conducts talks and prepares presentation
  • Notably was part of Public Affairs Department outreach publication campaign on Dementia Project
  • Project team that plan and executed the very first SGSecure (@Ch

Investigation Officer

Singapore Police Force
  • Primary role is to conduct investigation for Penal Code offences
  • This involves triaging of cases, putting up Briefing Notes, updates
  • Liason Officer for any operations that involves collaboration betw

Ground Response Force

Singapore Police Force
  • Response to all 999 calls to protect life and property
  • Conducts proactive patrol, to prevent, determine and detect crime
  • Notably part of Divisional Emergency Response Team to deal wit

Education

BSc in Business -

University College Dublin

Diploma -

Temasek Polytechnic

GCE O Level -

Northland Secondary School

Skills

  • Microsoft Office
  • Operations planning & readiness
  • Team management
  • Criminal/Fraud Investigation
  • Budget Development
  • Organizational Efficiency
  • Customer Service
  • Risk Assessment

Cover Letter

I have over fourteen years' experience in the Police Force. Having worked my way up from a recruit to a Senior Officer, I am ready for a new challenge in the security industry and look for a perfect role to help me achieve this. I am particularly interested in working in security because of my passion for operations on security and investigative work, something I have had extensive experience of during my time in the Police Force. 


Further, I feel that I have achieved all that I can in my current capacity. Throughout my previous positions I have gone through general policing, investigation, community engagement and security event planning. During which, I have also liaised with numerous agencies from within the ministries and beyond. I believe that this experience, coupled with my excellent interpersonal and organisational skills, make me the perfect candidate for potential role in a security industry as a long-term career. 


In my past posting as a Senior Investigation Officer, I am responsible to triage a scam report from the time victim lodged all the way to the conclusion should prosecution is warranted. I have solved 75% of the cases under my charge which resulted in efficient clearance rate. In my previous role as an Operations Officer, I am responsible on the planning of security event like National Day Parade and Formula One. During which, I take manpower and technologies into account that resulted in a decrease of 15% manpower usage compared to previous years. Notably, I have liaised with multiple agencies from the ministry like Singapore Tourism Board, Land Transport Authority to name a few and our supporting units from the Auxiliary Police. I largely liaise with Auxiliary Police on a frequent basis as we deploy Auxiliary Police for most of Police operations. I am confident that I can bring this level of success with me to your organisation and help build upon your reputation with my contributions. 


Thank you for your time and consideration. I look forward to meeting with you to discuss my application further. 


Yours sincerely,

Khairul Nezam

References

  • Azam Ahmad, Overall in Charge, Azam_AHMAD@spf.gov.sg, 91266204
  • Edwin Choong, Overall in Charge, Edwin_CHOONG@spf.gov.sg, 81268993

Timeline

Team Leader

Singapore Police Force
10.2023 - Current

Senior Investigation Officer

Singapore Police Force
01.2020 - 10.2023

Operations Officer

Singapore Police Force

Community Policing Officer

Singapore Police Force

Investigation Officer

Singapore Police Force

Ground Response Force

Singapore Police Force

BSc in Business -

University College Dublin

Diploma -

Temasek Polytechnic

GCE O Level -

Northland Secondary School
Khairul Nezam Jailani