Khair Al-Amri Mohd Najib
Summary
Dynamic professional with a proven track record in customer relationship building and creative problem-solving. Excelled at PERSOLKELLY by enhancing client satisfaction and developing tailored solutions. Demonstrated exceptional interpersonal communication and teamwork at Gardens By The Bay, fostering a cohesive work environment. Skilled in customer service and classroom management, adept at driving positive outcomes in diverse settings.
Overview
2
2
years of professional experience
Work History
Sales Representative
PERSOLKELLY
10.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Temporary Support Staff
Singapore Examinations and Assessment Board
09.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Casual Relief Teacher
Madrasah Irsyad Zuhri Al Islamiah
03.2023 - 04.2023
- Developed a positive classroom environment, fostering collaboration and respect among students.
- Utilized technology to enhance student education and grasp of materials.
- Proctored quizzes, tests, and standardized examinations.
- Enhanced student comprehension by employing diverse teaching methods and adapting to individual learning styles.
Attractions Operator
Gardens By The Bay
12.2022 - 02.2023
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Contributed to a positive work environment by collaborating effectively with team members and supervisors.
- Ensured the safety of all guests by closely monitoring attraction operations and responding quickly to any issues or concerns.
- Developed strong relationships with fellow team members, fostering a cohesive work environment that consistently delivered high-quality experiences for guests.
- Demonstrated adaptability by quickly learning new attraction systems as they were introduced into the park''s lineup.
Education
High School Diploma -
Singapore Polytechnic
500 Dover Rd, Singapore 13965103-2026
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Classroom management
- Discipline
- Creative problem solving
- Patience and empathy
- Creativity and innovation
Languages
Arabic
Intermediate (B1)
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Sales Representative
PERSOLKELLY
10.2024 - 10.2024
Temporary Support Staff
Singapore Examinations and Assessment Board
09.2024 - 10.2024
Casual Relief Teacher
Madrasah Irsyad Zuhri Al Islamiah
03.2023 - 04.2023
Attractions Operator
Gardens By The Bay
12.2022 - 02.2023
High School Diploma -
Singapore Polytechnic
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