Khaing Thazin
Junior Administrative Assistant
Singapore
Summary
Dynamic professional with a strong background in customer service and healthcare. At Singapore-Uncle Fatman Cafe, I enhanced customer satisfaction through effective complaint resolution and cash handling. As a Nursing Assistant at Myint Myat Hospital, I provided compassionate support, ensuring patient comfort and engagement during critical times. Committed to excellence and teamwork.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Singapore-Uncle Fatman Cafe
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Resolved customer complaints and maintained clean and tidy checkout area.
Nursing Assistant
Myint Myat(Hospital)
02.2021 - 04.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
High School Diploma -
04.2001 -
Skills
Customer service
Cash handling
Customer complaint resolution
Patience and composure
Customer satisfaction
Time management
Vital sign monitoring
Patient relations
Mobility assistance
Patient assessments
reading books
I'm a reading book called Silas Marner by George Eliot . It is about a man named Silas who lives alone and loves money . But one day, his gold is stolen. Later , he finds a little girl named Eppile and takes care of her . She changes his life .
I like the story because it shows love is more important than money.
Timeline
Customer Service Cashier - Singapore-Uncle Fatman Cafe
02.2024 - Current
Nursing Assistant - Myint Myat(Hospital)
02.2021 - 04.2022
First Year (History) Maubin University - High School Diploma,
04.2001 -