Kevin Soo
Student
Hougang
Summary
A young and aspiring learner willing to do anything in search of knowledge. Extremely hardworking and will put in the time to listen and discuss with his peers to find the solution needed in question. Tough minded and selfless to help and learn from superiors and peers leads to a very fast learner. Great teamwork and communication skills.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Employee
Haidilao
12.2021 - 01.2022
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Retail Associate
Uniqlo
07.2022 - 02.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Retail Associate/ Food Prep
Emart
12.2023 - 03.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Intern
Avimac
05.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a Engineering industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
North Vista Secondary School - GCSE O levels
North Vista Secondary School
01.2018 - 01.2021
Nanyang Polytechnic - Aeronautical and Aerospace Technology
Nanyang Polytechnic
01.2022 - 01.2025
Skills
Customer engagement
Timeline
Intern
Avimac
05.2024 - 08.2024
Retail Associate/ Food Prep
Emart
12.2023 - 03.2024
Retail Associate
Uniqlo
07.2022 - 02.2023
Nanyang Polytechnic - Aeronautical and Aerospace Technology
Nanyang Polytechnic
01.2022 - 01.2025
Employee
Haidilao
12.2021 - 01.2022
North Vista Secondary School - GCSE O levels
North Vista Secondary School
01.2018 - 01.2021
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