Kevin Soh
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Representative
East Ocean Aquatic Trading Centre
12.2020 - 10.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
High School Diploma -
Kaplan
10.2024
Skills
- Post-Sales Support
- Inside and Outside Sales
- Sales Expertise
- Product Promotion
- Product Management and Pricing
- B2B Sales
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Sales Representative
East Ocean Aquatic Trading Centre
12.2020 - 10.2023
High School Diploma -
Kaplan
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