Kevin Cheong

Work History

K K Hospital

Facilitated smooth admission and discharge processes, gathering essential paperwork and explaining procedures to patients and families.
Promoted safety within the facility by conducting regular room checks to identify potential hazards or risks to patients'' wellbeing.
Provided emotional support to patients and families, lending a compassionate ear during difficult moments.
Improved patient satisfaction by providing attentive care and addressing their needs in a timely manner.
Delivered high-quality customer service at the front desk, answering inquiries from visitors and guiding them as required.
Assisted children A&E nurses with daily tasks for more efficient patient care and smoother shift transitions.
Assisted Nurses to Operation Theatre and Mortuary

Marina Bay Sand

02.2024 - 02.2025

Freelance

01.2005 - 01.2024

Increased overall well-being of clients by addressing physical, emotional, and mental aspects during sessions.
Enhanced client relaxation with calming techniques and soothing ambiance in the treatment room.
Stimulated energy flow along medians to channel body healing responses.
Mentored new team members on proper techniques and procedures, fostering a supportive work environment focused on professional growth.
Attended industry workshops and conferences, staying current on best practices in reflexology therapy.
Educated clients on the benefits of reflexology and self-care techniques for continued health improvement.

Tong Hai

01.2016 - 01.2019

Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
Collaborated with team members to maintain organization in the back-of-house areas, resulting in smooth service operations.
Safeguarded guest health by consistently checking food temperature levels and promptly reporting any discrepancies to management.
Reduced food waste by monitoring portion control and replenishing dishes in a timely manner.
Streamlined inventory management processes, accurately tracking stock levels of buffet items and notifying supervisors of shortages promptly.
Boosted overall restaurant cleanliness, routinely clearing tables, and disposing of used plates and utensils.
Fostered strong working relationships with colleagues through effective communication and teamwork during shifts.

Satay By The Bay

04.2015 - 02.2016

Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.

Wing Heng Trading

01.1991 - 01.1995

Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Met and exceeded sales targets consistently, contributing to overall team success.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.