Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Yhang

Summary

Proven expertise in beverage preparation and customer service, demonstrated during tenure at Coffee Shop, where personalized drink creation led to increased sales. As a Teaching Assistant in a volunteering capacity, I excelled in educational leadership and academic support, significantly enhancing student performance, consistently resolve complaints and improve satisfaction. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated and energetic Student Council Member driven to build participative and engaged student culture. Introduces and recommends well-planned innovations that school administration and student body enthusiastically embrace. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Barista

Coffe Shop
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.

Teaching Assistant

Volunteering
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Served as a mentor for new teaching assistants, sharing best practices and offering guidance on effective instructional techniques.
  • Regularly assessed student progress through quizzes, tests, and presentations, providing constructive feedback for continuous improvement.
  • Maintained open lines of communication with parents regarding student performance and areas for growth or improvement.
  • Conducted one-on-one tutoring sessions with students requiring additional support outside of regular class hours.
  • Graded homework, tests and quizzes to keep accurate track of student performance.

Education

Bachelor of Arts - Digital Marketing

PSB Academy
Singapore, Null, Singapore
04.2001 -

Skills

Beverage Preparation

Espresso machine operation

Opening and closing duties

Friendly and outgoing

Cleanliness

Adaptive and creative

Excellent math skills

Customer Service

Problem-Solving

Friendly, Positive Attitude

Time Management

Multitasking

Teamwork and Collaboration

Languages

Teochew
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
English
Upper intermediate (B2)
Malay
Intermediate (B1)
Hokkien
Intermediate (B1)

Timeline

Bachelor of Arts - Digital Marketing

PSB Academy
04.2001 -

Barista

Coffe Shop

Teaching Assistant

Volunteering
Kevin Yhang