Keven Lee
Singapore
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Bartender Assistant
Ce La Vi Singapore
11.2023 - 02.2024
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
SERVICE CREW MEMBER
Tsukiji Sushi Ten
09.2023 - 11.2023
- Developed strong working relationships with fellow team members and supervisors through effective communication and collaboration
- Maintained cleanliness of work area, including counters, tables, floors, walls, utensils, dishware and glassware throughout shift
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Provided timely, accurate and efficient food service to customers with a warm and friendly attitude
- Performed opening and closing duties such as setting up dining areas and restocking supplies according to company guidelines.
Server
Batten Yokatoh
07.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
BACHELOR OF ARTS (B.A.) IN BUSINESS ADMINISTRATION CANDIDATE -
University at Buffalo
08.2026
DIPLOMA IN LAW -
London School of Business and Finance
10.2018
Skills
- Food Bagging
- Cleanliness Maintenance
- Order Taking
- Counter Sanitization
- Rotation Procedures
- Safe Food Handling Practices
- Payment Processing
- Hospitality and Accommodation
- Team Collaboration
- Inventory Management
- Food Running
- Ordering Procedures
Languages
Chinese (Mandarin)
English
Personal Information
Title: Loan Broker
Timeline
Bartender Assistant
Ce La Vi Singapore
11.2023 - 02.2024
SERVICE CREW MEMBER
Tsukiji Sushi Ten
09.2023 - 11.2023
Server
Batten Yokatoh
07.2022 - 01.2023
BACHELOR OF ARTS (B.A.) IN BUSINESS ADMINISTRATION CANDIDATE -
University at Buffalo
DIPLOMA IN LAW -
London School of Business and Finance
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