Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Past Achievement
Timeline
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KESUMA INDRA SUPAAR

Summary

Dynamic professional with proven success at Amazon, specializing in operational efficiency and employee training. Implemented strategies using critical thinking and Microsoft Excel that enhanced productivity and streamlined workflows. Achievements include significant improvements in daily operations and fostering teamwork in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Process Assistant

Amazon
02.2025 - Current
  • Ensured smooth daily operations through critical thinking and effective problem-solving.
  • Coached associates on identifying challenges during picking and packing processes.
  • Implemented strategies to enhance associates' daily rates, including optimized route selection.
  • Pursued continuous improvement initiatives to boost productivity through workstation reorganization.
  • Streamlined workflows to maximize efficiency across daily operations.
  • Facilitated communication with people with disabilities to promote workplace integration.
  • Developed techniques for packing that improved overall operational effectiveness.

Fulfillment Centre Associate (Part-Timer, Full-Timer)

Amazon
06.2020 - 02.2025
  • Fulfilled customer orders through efficient picking, packing, and stacking of packages.
  • Handled shipping responsibilities as ship clerk, managing paperwork and package transfers to other departments.
  • Ensured accurate tallying and accountability of all shipped packages.
  • Guided newcomers on their first day, clarifying processes for picking, packing, or shipping duties.

Retail (Part-Timer)

Fossil
11.2019 - 03.2020
  • Fixing, Interacting and experience with customers facing different kind of difficulties with their watches
  • Worked in an environment where customer service and customer satisfaction is prioritized
  • Knowledge of watches and smartwatches

Intern

Institute for Adult Learning
09.2016 - 02.2017
  • Video editor, photographer, videographer and subtitling for multiple event- Prepare and compile details for presentation to the team
  • Website editor
  • Interactive and design presentation

Crew (Part-Timer)

Sakura
10.2015 - 11.2015
  • Working in a fast pace environment where we are needed always to clear customers utensils and crockery
  • Help with kitchen crew such as washing of crockeries and utensils

Kitchen Crew (Part-Timer)

Durian Empire
06.2015 - 07.2015
  • Waiter, assistance in the kitchen in making menu food
  • Cleaning up of area for closing

Education

Diploma - Interactive and Digital Media

Republic Polytechnic
01.2017

GCE 'O' Level -

Kuo Chuan Presbyterian Secondary School
01.2013

GCE 'N' Level -

Kuo Chuan Presbyterian Secondary School
01.2011

PSLE -

Kuo Chuan Presbyterian Primary School
01.2008

Skills

  • Microsoft Word proficiency
  • Microsoft Excel proficiency
  • Microsoft PowerPoint proficiency
  • Adobe Creative Suite expertise
  • Workflow optimization
  • Operational efficiency
  • Employee training
  • Team collaboration
  • Critical thinking
  • Communication skills
  • Process improvement
  • Workstation organization
  • Safety management
  • Safety compliance
  • Time management

Hobbies and Interests

  • Photography
  • Football

Past Achievement

Camp Facilitator, Republic Polytechnic, School of Infocomm, 01/01/16, Took charge of 19 freshmen for a 3-day camp held in Republic Polytechnic- Led the group in cheers and games/activities

Timeline

Process Assistant

Amazon
02.2025 - Current

Fulfillment Centre Associate (Part-Timer, Full-Timer)

Amazon
06.2020 - 02.2025

Retail (Part-Timer)

Fossil
11.2019 - 03.2020

Intern

Institute for Adult Learning
09.2016 - 02.2017

Crew (Part-Timer)

Sakura
10.2015 - 11.2015

Kitchen Crew (Part-Timer)

Durian Empire
06.2015 - 07.2015

Diploma - Interactive and Digital Media

Republic Polytechnic

GCE 'O' Level -

Kuo Chuan Presbyterian Secondary School

GCE 'N' Level -

Kuo Chuan Presbyterian Secondary School

PSLE -

Kuo Chuan Presbyterian Primary School

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KESUMA INDRA SUPAAR