Photography
Ker Yih Lee
Operations Manager
Singapore
Summary
Results-oriented and detail-oriented Operations Manager with a proven track record in Republic of Singapore Air Force (RSAF) engineering and a wealth of experience in various managerial positions in the education sector. Utilizing exceptional organizational abilities, adaptability, and a dedication to excellence in a fast-paced environment, I strive to enhance operational efficiency, improve safety measures, and drive strategic growth. With my international experience and strong leadership skills, I am enthusiastic about making a significant impact and surpassing expectations in an exciting new role.
Overview
13
13
years of professional experience
6048
6048
years of post-secondary education
15
15
Certifications
Work History
OPERATIONS MANAGER
MINISTRY OF EDUCATION
04.2022 - Current
- Manage physical and technological infrastructure maintenance and improvement works of school premises
- Oversee and review the implementation of security and safety procedures and measures in school
- Fire Safety Manager: Develop workplace emergency response plans and enhance fire safety standards within buildings
- Food Hygiene Officer: Implement systems and conduct checks to ensure food handlers practice good food and personal hygiene during food preparation
- Conducted regular performance reviews, identifying areas for improvement and developing action plans for staff
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
AIR FORCE ENGINEER
REPUBLIC OF SINGAPORE AIR FORCE
09.2011 - 04.2022
- Staff Assistant: Coordinate courses and training and manage engineering trials and projects
- RSAF Auditor: Conduct audits on RSAF units to maintain quality assurance
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Provided input to team lead regarding areas for process and procedural improvement.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Streamlined project delivery processes, implementing agile methodologies that improved team collaboration and efficiency.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
Education
BSc - HUMAN FACTORS IN SAFETY with MILITARY STUDIES
SINGAPORE UNIVERSITY OF SOCIAL SCIENCE (SUSS)
Singapore03-2024
DIPLOMA IN AERONAUTICAL - Specialist in Flight Engineer (C-130)
DEPARTMENT OF THE AIR FORCE, UNITED STATES OF AMERICA (USAF)
United State Of Amercia07-2013
DIPLOMA IN ELECTRONIC, COMPUTER & COMMUNICATIONS ENGINEERING - Specialist in Wafer Fabrication
NANYANG POLYTECHNIC (NYP)
Singapore04-2011
Skills
Staff management
KPI tracking
Decision-making
Inventory management
Financial management
Incidents management
Project management
Forecasting and scheduling
Health and safety compliance
Contract management
Budgeting and forecasting
Certification
Food hygiene Officer Level 3(Auditor)
Accomplishments
- Vice President, Multiple Sclerosis Society Singapore (MSSS), 2024
- Singapore Civil Defense Force (SCDF) Community First Responder, MINISTRY OF EDUCATION
- Bedok View Secondary School (BVSS) Light The Way Award
- Republic of Singapore Airforce (RSAF) Outstanding Serviceman of the Month (3 Times in service)
- Singapore Armed Force (SAF) Good Service Medal
- SAF Long Service and Good Conduct Medal
- RSAF Certificate of Merit
- RSAF Auditor in LQMS
- Airforce Inspectorate (AFI) Letter of Appreciation (2 times in service)
Skillsandabilities - Personalattributes
- Oversee various critical aspects including facility management, finance, fire safety, security, school discipline, and logistics management.
- Holding multiple roles such as Budget Owner, Banking Officer, Fire Safety Manager (FSM), Food Hygiene Officer (FHO), and a member of the School Management Committee (SMC).
- Lead a team of school attendants, providing training and support while prioritizing their well-being.
- Manage and enforce school security and safety protocols.
- Meticulous planning and organization of tasks.
- RSAF Flight Engineer (FE) and Qualified Airforce Auditor in Logistic, Quality, and Management System (LQMS).
- Flexible and adaptable team member, striving for excellence.
Computerandsoftwareskills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
Languageproficient
- English
- Mandarin
Personal Information
- Age: 35
- Nationality: Singaporean
Interests
Running
Hobby
Enjoys going out and capturing mother nature during my free time.
Timeline
Food hygiene Officer Level 3(Auditor)
05-2023
Fire Safety Manager
05-2022
Trauma First Responder
05-2022
Occupation First Aid
05-2022
ISO 45001 (Development and Implementation)
05-2022
ISO 18000 (Development and Implementation)
05-2022
OPERATIONS MANAGER
MINISTRY OF EDUCATION
04.2022 - Current
BizSafe Level 4
05-2020
RSAF Air Engineering Qualified Auditor for Logistic and Quality Management System
05-2019
BizSafe Level 2
05-2018
ISO 9001 : 2015 (Development and Implementation)
05-2016
ISO 9001 : 2008 (Internal Auditor)
05-2016
OSHA 18001 : 2007 (Development and Implementation)
05-2016
OSHA 18001 : 2007 (Internal Auditor)
05-2016
RSAF Safety Warriors Course
05-2014
Behavioral Based Safety
05-2014
AIR FORCE ENGINEER
REPUBLIC OF SINGAPORE AIR FORCE
09.2011 - 04.2022
BSc - HUMAN FACTORS IN SAFETY with MILITARY STUDIES
SINGAPORE UNIVERSITY OF SOCIAL SCIENCE (SUSS)
DIPLOMA IN AERONAUTICAL - Specialist in Flight Engineer (C-130)
DEPARTMENT OF THE AIR FORCE, UNITED STATES OF AMERICA (USAF)
DIPLOMA IN ELECTRONIC, COMPUTER & COMMUNICATIONS ENGINEERING - Specialist in Wafer Fabrication
NANYANG POLYTECHNIC (NYP)
Similar Profiles
Angela VermeulenAngela Vermeulen
Education Adviser at Ministry Of EducationEducation Adviser at Ministry Of Education
Njukang TherenceNjukang Therence
Teacher at Ministry Of EducationTeacher at Ministry Of Education
Basmah KhwjahBasmah Khwjah
IT Development & Transformation Dept. at Ministry of EducationIT Development & Transformation Dept. at Ministry of Education