Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
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Keong Kai Yuan

Keong Kai Yuan

Summary

Dynamic and dedicated professional with experience at Saizeriya Co., excelling in high-pressure environments. Proven ability to enhance customer satisfaction through strong multitasking and attentive service. Recognized for maintaining a clean dining area and collaborating effectively with team members to ensure seamless guest experiences. Keen and willing to gain more work experience aside from being a waiter.

Developed strong customer service and organizational skills in retail environment. Skilled in inventory management, point-of-sale systems, and assisting customers with their needs. Looking to transition into new field, bringing valuable retail experience and commitment to high-quality service.

Work History

Bookstore Assistant

School
11.2023 - 12.2023
  • Ensured high levels of cleanliness throughout both front-of-house and back areas maintaining an inviting environment that encouraged repeat visits from satisfied clientele.
  • Managed cash register transactions efficiently, ensuring accuracy in financial reporting and minimizing discrepancies.
  • Collaborated with team members to ensure smooth daily operations, fostering a cohesive work environment.
  • Restocked shelves and kept store displays attractive and organized to drive sales.

Waiter

Saizeriya
10.2023 - 12.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Education

Higher NITEC - Accounting

ITE College East
10 Simei Ave, Singapore 486047
04-2026

GCE “O” Level / GCE “N” Level -

Greendale Secondary School
51 Edgedale Plains, Singapore 828866
10-2023

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Service prioritization
  • Team collaboration
  • Positive and professional
  • Professional appearance
  • Beverage service
  • Table setting arrangements

Additional Information

Awards:

Young Engineer Award (Stem Inc.)

Certificate of Participation for All Singapore Mathematics Competition for Normal Course Students 2021 - Lower Secondary Normal Academic Individual Category (Clementi Town Secondary School)

Certificate of Participation for All Singapore Mathematics Competition for Normal Course Students 2021 - Lower Secondary Normal Academic Team Category (Clementi Town Secondary School)

Singapore Orienteering Standards Level 1

Edusave Good Progress Award 2021

Best in Progress 2021

Edusave Merit Bursary Award 2023

Edusave Certificate of Academic Achievement 2023




Events:

National Youth Bowling Competition

National Orienteering Race (NORS)

S.I.T. Community Challenge

Sec 1 Camp Rise - Team building @ Greendale Secondary School

Sec 2 Camp LeAD - Cycling, Hiking, Team-building, Coastal Kayaking @ Pulau Ubin

Sec 3 Camp Resilience - Cycling, Kayaking, Water Park Sports @ Sentosa

Sec 4 Camp Excel Masterclass - Archery tag, Orienteering, Outdoor cooking @Downtown East / Sentosa

Outward Bounds Singapore Camp @ Pulau Ubin

Languages

English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)

Timeline

Bookstore Assistant

School
11.2023 - 12.2023

Waiter

Saizeriya
10.2023 - 12.2023

Higher NITEC - Accounting

ITE College East

GCE “O” Level / GCE “N” Level -

Greendale Secondary School

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Keong Kai Yuan