KENRIC NG
Summary
Forward-thinking Operations Specialist bringing 5 years of expertise in organizing sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Subcontractor
J&T Express
01.2020 - Current
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with general contractor on completion of punchlist tasks.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
Hazmat Specialist / Section Commander
SCDF
01.2014 - 08.2019
- Promoted community awareness of fire safety through participation in educational programs and events.
- Implemented new technologies into department practices to enhance overall efficiency and effectiveness in responding to emergencies.
- Coordinated pre-fire planning sessions to gather vital information about potential risks within the community or specific structures.
- Collaborated with other agencies for coordinated response during multi-agency incidents, maximizing resource utilization.
- Increased firefighter safety by implementing risk management principles into operational guidelines and decision-making processes.
- Evaluated team members'' skills regularly to identify areas for improvement and provided targeted training opportunities accordingly.
- Reduced property damage by directing effective salvage and overhaul procedures during fire incidents.
- Provided timely assistance to citizens facing non-emergency situations like water leaks or animal rescues by leveraging local resources appropriately.
- Developed incident action plans to effectively manage resources during complex emergencies.
- Supervised daily station activities such as equipment checks, facility maintenance tasks, and fitness training routines among crew members.
Education
HAZMAT Specialisation -
SCDF
01.2016
Diploma in Fire & Rescue -
SCDF
01.2015
Diploma in Fine Arts -
LASALLE-Goldsmiths
01.2013
GCE 'O' Level -
Unity Secondary
01.2007
Skills
- Infrastructure Management
- Reporting Tools
- Route Planning
- Distribution Coordination
- Service Level Agreements
- Configuration Management
- Firefighting Equipment Operation
- Rope Rescue Techniques
- Fireground Tactics
- Physical Fitness Maintenance
- Hazardous Materials Handling
- Personnel Management
- Installations and repairs
- Scheduling and Planning
Certification
Class 3 Driving license
Class 4 Driving license
Timeline
Subcontractor
J&T Express
01.2020 - Current
Hazmat Specialist / Section Commander
SCDF
01.2014 - 08.2019
HAZMAT Specialisation -
SCDF
Diploma in Fire & Rescue -
SCDF
Diploma in Fine Arts -
LASALLE-Goldsmiths
GCE 'O' Level -
Unity Secondary
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