Kenny Thoren
Summary
Self-motivated worker, brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining customers and talented staff. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
3
3
years of professional experience
Work History
Military Training Instructor
MINDEF
Pasir Laba Camp, Singapore
11.2022 - 02.2024
- Enhanced trainee performance by incorporating hands-on exercises and real-world scenarios into training sessions.
- Assisted in the development of comprehensive training programs, resulting in improved trainee skill sets and overall capabilities.
- Mentored junior instructors, sharing best practices and techniques for more effective teaching methods.
- Developed strong rapport with trainees, fostering an environment of trust and mutual respect that facilitated learning success.
Head Barista
Bonkao Cafe
Bonkao Cafe, Sattahip, Thailand
06.2021 - 01.2022
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Increased sales through effective upselling techniques and recommending appropriate menu items.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
Education
IB Diploma -
St. Andrews International School Green Valley
Rayong, Thailand05.2021
Skills
- Instructional Techniques
- Food Safety Compliance
- Menu Development
- Adaptability under pressure
- Sales promotion
- Team leadership
Languages
English
Bilingual or Proficient (C2)
Thai
Advanced (C1)
Swedish
Advanced (C1)
Timeline
Military Training Instructor
MINDEF
11.2022 - 02.2024
Head Barista
Bonkao Cafe
06.2021 - 01.2022
IB Diploma -
St. Andrews International School Green Valley