kenny chang
Summary
Dynamic Sales Executive with proven success at Xu Run Holdings Pte Ltd, excelling in relationship building and contract negotiations. Achieved significant revenue growth through strategic sales planning and exceptional customer service. Expert in CRM software, leveraging product knowledge to tailor solutions and drive client satisfaction, resulting in a high rate of repeat business.
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Knowledgeable Desired Position with proven track record in driving sales growth and enhancing customer relationships. Demonstrated success in executing strategic sales initiatives and fostering client loyalty. Utilized negotiation and communication skills to close deals and build lasting partnerships.
Results-driven sales professional prepared to bring extensive expertise in business development and client management to your team. Adept at implementing sales strategies that drive market expansion and revenue growth. Known for fostering team collaboration and adapting to dynamic market conditions, leveraging negotiation and customer relationship skills.
Dynamic Sales Executive with Number years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Executive
Xu Run Holdings Pte Ltd
08.2024 - 03.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Interior Designer
Infinity Concepts & Solutions
10.2023 - 07.2024
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Negotiated favorable terms with suppliers to improve product margins and competitiveness.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
- Boosted team morale and performance by leading regular training sessions on sales techniques and product updates.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
- Expanded company's reach by establishing partnerships with key industry players.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Executive
Auto Zoom Pte Ltd
03.2019 - 04.2023
- Expanded market share with strategic territory planning and targeted prospecting.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Identified new market opportunities through diligent research and networking.
- Spearheaded entry into new markets, conducting feasibility studies and developing market entry strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Stayed current on company offerings and industry trends.
Sales Executive
Wearnes Automotive Pte Ltd
03.2015 - 01.2019
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Secured new clients by developing and implementing strategic sales plans that focused on target industries.
- Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
- Fostered culture of continuous improvement, encouraging feedback and innovative ideas from sales team.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Met existing customers to review current services and expand sales opportunities.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Stayed current on company offerings and industry trends.
Sales Executive
Global Sourcing Services Pte Ltd
04.2012 - 11.2014
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
- Consulted with businesses to supply accurate product and service information.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Presented professional image consistent with company's brand values.
- Kept detailed records of daily activities through online customer database.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Achieved or exceeded company-defined sales quotas.
Flight Attendant
Singapore Airlines
09.2008 - 10.2012
- Delivered exceptional customer service to international passengers, ensuring comfort, safety, and adherence to airline protocols throughout flights.
- Conducted pre-flight safety checks, safety demonstrations, and emergency procedures with precision and professionalism.
- Collaborated with a multicultural cabin crew to provide a world-class travel experience in line with Singapore Airlines' five-star service standards.
- Handled in-flight situations with calm and efficiency, including medical emergencies, conflict resolution, and special passenger requests.
- Maintained compliance with aviation regulations and company policies on both short- and long-haul routes.
- Always exceeding passengers' expectations by having superb situational awareness.
Technician
Sia Engineering Company
06.2001 - 08.2008
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Assisted in troubleshooting complex mechanical issues, providing expert guidance to resolve problems quickly and effectively.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Consistently maintained a clean and organized work area, facilitating efficient operations and minimizing workplace hazards.
- Collaborated with other departments to develop efficient workflows, resulting in seamless coordination of aircraft maintenance operations.
- Conducted thorough inspections for optimal aircraft safety and compliance with regulatory standards.
- Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Ensured strict adherence to safety protocols, cultivating a culture of responsibility among team members.
- Skillfully utilized specialized diagnostic equipment for accurate identification of system malfunctions, leading to quicker resolution of issues.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
- Assisted with aircraft and equipment transport and movement.
- Operated support equipment and flight line vehicles.
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
Education
Diploma - Hospitality And Tourism Management
Management Development Institute of Singapore
08.2007
Diploma - Electrical Engineering
Singapore Polytechnic
10.2005
National Technical Certificate - Electrical (Computer Technology)
Institute of Technical Education
10.1999
'N' Level -
Saint Andrew's Secondary School
10.1997
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Relationship building
- Sales planning
- Cold calling
- Sales team leadership
- Closing techniques
- Client development
- Goals and performance
- Lead prospecting
- Objection handling
- Product promotions
- Systems and software expertise
- CRM software proficiency
- Contract negotiations
- Project management
- Social selling
- Value-based selling
- Sales follow-up
- Trade show participation
- Microsoft Office
- Sketchup
- Autocad
- Layout
- Canva
- Capcut
Softwares proficiency:
Accomplishments
- Supervised team of 4 staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Sketchup to do space planning in 3D for a private Renewable Energy firm.
Certification
- WSQ, Promote Tourism
- P. A. C. E. (Productivity for Achieving Competitive Excellence)
- React Workshop
- WDA, Learning to Learn
Timeline
Sales Executive
Xu Run Holdings Pte Ltd
08.2024 - 03.2025
Interior Designer
Infinity Concepts & Solutions
10.2023 - 07.2024
Sales Executive
Auto Zoom Pte Ltd
03.2019 - 04.2023
Sales Executive
Wearnes Automotive Pte Ltd
03.2015 - 01.2019
Sales Executive
Global Sourcing Services Pte Ltd
04.2012 - 11.2014
Flight Attendant
Singapore Airlines
09.2008 - 10.2012
Technician
Sia Engineering Company
06.2001 - 08.2008
Diploma - Hospitality And Tourism Management
Management Development Institute of Singapore
Diploma - Electrical Engineering
Singapore Polytechnic
National Technical Certificate - Electrical (Computer Technology)
Institute of Technical Education
'N' Level -
Saint Andrew's Secondary School
Similar Profiles
Jing An HengJing An Heng
Sales Designer at Amaze Interior Design Pte LtdSales Designer at Amaze Interior Design Pte Ltd
Lin Yanping (Libby)Lin Yanping (Libby)
Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)
Nicholas SalimNicholas Salim
Laboratory Supervisor at Musim Mas Holdings Pte. Ltd.Laboratory Supervisor at Musim Mas Holdings Pte. Ltd.
Aamir IqubalAamir Iqubal
Sales Executive at Klassfin Web Technology PVTSales Executive at Klassfin Web Technology PVT
Yaiya DoometYaiya Doomet
Sales Executive at Thala Marine LimitedSales Executive at Thala Marine Limited