Kenneth Wong

Payroll Management:

• Designed and implemented a comprehensive Google Sheets payroll system, featuring an intuitive interface for payroll and roster management with clear navigation and instructions for HR staff.
• Integrated data validation techniques to ensure consistent and error-free data entry, significantly reducing manual errors in salary calculations by 40%
• Created dynamic rosters that automatically update based on changes in employee data, such as new hires, terminations, and status changes, for both outlets.
• Utilized advanced functions, such as VLOOKUP, INDEX-MATCH, to automate payroll calculations and improve accuracy.

POS System Management:

• Analyzed POS data to understand revenue streams, profit margins, and cost of goods sold, identifying areas to increase profitability and reduce costs.
• Oversaw the implementation and maintenance of the POS system, ensuring smooth daily operations and accurate transaction processing.
• Trained staff on POS system usage, troubleshooting common issues, and ensuring data integrity across all transactions.

Oversaw Daily Operations:

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.