Kenneth Lim Kian Soon

• Executed comprehensive management of SGD 1.6M annual quota, focusing on enterprise cloud hybrid infrastructure and multi-cloud integration solutions.
• Secured mid-market to enterprise deals ranging from SGD 38K–95K annually (some deals up to SGD 190K) within 4–6 month complex sales cycles
• Analyzed customer needs and developed targeted account plans to promote retention growth and sustain long-term relationships.
• Identified and qualified potential leads to facilitate pipeline growth for cloud and hybrid infrastructure solutions.
• Engaged with IT procurement teams and C-level executives to position and promote consultative solution-based offerings effectively.
• Conducted proactive account reviews to uncover upsell and cross-sell opportunities, driving customer engagement.
• Evaluated market trends and identified emerging opportunities to enhance client acquisition strategies.
• Executed strategic event marketing and outreach campaigns aimed at driving business growth.
• Coordinated efforts between engineering and operations teams to customise enterprise solutions for client satisfaction.

• Led digital marketing efforts to drive brand growth and customer engagement. Oversaw digital transformation projects to streamline processes and enhance user experience. Collaborated with cross-functional teams to align marketing strategies with business objectives.
• Oversaw development of new business division, mentoring a team of 6 to enhance business acquisition strategies and increase revenue across B2B and B2C markets.
• Cultivated relationships with new and existing clients through calls, emails, and meetings to uncover sales opportunities.
• Implemented targeted strategies that resulted in a 220% revenue boost from new business within the initial year of leadership.

• Coordinated daily client communications through meetings, email, and chat, focusing on alignment with strategic business goals and tailored solution delivery.
• Facilitated effective product adoption to improve client advertising solutions and elevate user satisfaction.
• Analyzed market trends and addressed challenges to enhance product offerings and optimize revenue based on client interactions and advertiser experiences.
• Sold new services and upselling to maximise account revenue potential.

Bachelor of Arts (First Class Honors)

• 3.9 GPA
• Professional Development Studies: Introduction to Phython Programming, 2020
• Completed Coursework: Alibaba Cloud Certification Requirements (Business User), 2025
• Completed Coursework: Huawei Certified ICT Professional (HCIP), 2025