Kenneth Cheng
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Technology-saavy professional possessing strong troubleshooting capabilities and customer-oriented attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Education Technologist
Aktivate Learning Pte Ltd
12.2020 - Current
- Assess and implement educational technology solutions for effective teaching and learning
- Provide end user guide and ensure smooth implementation for adopted edtech platforms, software and applications.
- Managing adopted edtech platforms, software and applications
- Troubleshoot and resolve tech issues for staff and students.
- Work on special projects as deemed relevant and be available as needed for technical and other support
Centre Manager
Adam Khoo Learning Centre Pte Ltd
06.2017 - 11.2020
- Manage and be responsible for the daily operations of the tuition centre.
- Handle customer enquiries.
- Prepare and present weekly reports for senior management.
- Manage tuition fee billing and collection through various mode of payments.
- Facilities management and maintenance include liaising with outsource contractors.
- Manage class schedule, arrange make up lessons for students, notify parent of changes in schedule, arrange for relief teacher.
- Assist teachers with the preparation of lesson material worksheet typing and printing.
- Student volunteer management during events.
- Supervise and manage teachers according to company’s guideline.
- Perform any other duties assigned by the Company.
Sale Representative
Azura Swim Asia Pte Ltd
04.2014 - 08.2014
- Manage day-to-day operations of retail store
- Operating cash registers, managing cash and credit transactions, and balancing drawers
- Take stock inventory and restocking items
- Provide information and assistance on products
- Packaging product for delivery
Operation Officer
Singapore Cruise Centre
09.2011 - 03.2012
- Manage day-to-day operations at regional terminal (make announcements, attend to customers’ enquiries and requests)
- Ensure safety and security (unattended baggage)
- Perform duties to ensure smooth passenger traffic (crowd control)
Education
Diploma - Sports And Leisure Management
Republic Polytechnic
Diploma In Sports And Leisure Management03.2015
Skills
- Microsoft Word
- Microsoft Excel
- Administrative Support
- Help Desk Support
- Google Workspace
- Classroom Technology Implementation
Certification
- Data Analytics Bootcamp, Vertical Institute
Timeline
Education Technologist
Aktivate Learning Pte Ltd
12.2020 - Current
Centre Manager
Adam Khoo Learning Centre Pte Ltd
06.2017 - 11.2020
Sale Representative
Azura Swim Asia Pte Ltd
04.2014 - 08.2014
Operation Officer
Singapore Cruise Centre
09.2011 - 03.2012
Diploma - Sports And Leisure Management
Republic Polytechnic
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