Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenji Loh

Kuala Lumpur

Summary

Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, along with a swift capacity to learn and implement new skills effectively. Committed to leveraging strengths to drive team success and contribute meaningfully to organizational growth. A strong focus on collaboration and continuous improvement ensures alignment with company objectives while fostering a positive work environment.

Overview

15
15
years of professional experience

Work History

Northeast Sales Manager

Otis Elevator Company
06.2022 - Current
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • New equipment sales & tax, BEX - Total replacement sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Managed accounts to retain existing relationships and grow share of business.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Asst. Project Manager

Otis Elevator Malaysia Sdn Bhd
10.2021 - 05.2022
  • Similar with earlier position.

Project Engineer

Otis Elevator Malaysia Sdn Bhd
12.2017 - 09.2021
  • Attend Site Meetings
  • Execution of Project Handover Information from Sales Dept. Sales information Process / Management Procedure (SIP/SIMP)
  • Preparation of Drawing, revision, approval, as-built
  • Pre-plan and prepare PR,PO for each project ordering with supplier,E.G. electric parts, mechanical parts, supervisory system, test weight, etc.
  • Tender for sub-con for each project, upon award prepare PR,PO.
  • Pre-plan for equipment delivery to site, hangar storage, mobilization of man power, loading and unloading vehicles (forklift)
  • Pre-plan storage area, packing list, delivery inspection.
  • Prepare pre-start safety equipments to sub-contractors
  • Prepare go-no-go for lift installation
  • Pre-plan tester to make available time for testing and commissioning period
  • Prepare work schedule in details and approval
  • Prepare backlog project units records
  • Prepare critical tooling movement records
  • Prepare progress claim submission and certification records
  • Prepare AR review data records
  • Prepare Claim Log sheet for each project records
  • Prepare Field Prevention Audits (FPA)
  • Prepare Quality Assurance And Quality Control report (QAQC)
  • Prepare Handover records to service team, call back center
  • Variation Order (VO) opportunity for each project handle.
  • Prepare Amount Material Turnback AMT for equipments for replacement at site from factory
  • Prepare First Schedule submission, and follow up with CP team
  • Prepare Work Method Statement : scaffold;scaffold-less; running platform method
  • Provide Value Engineering services to client by building business relationship for current projects via VO, acceleration, and future projects to ease their concern & strengthen business relationship

Sales Engineer / Consultant

Otis Elevator Malaysia Sdn Bhd
06.2015 - 11.2017
  • Meet up with maincons, developers, architect, consultants, M&E, C&S
  • Provide value engineering information about lift, escalator, travelator.
  • Attend site meeting, tender meeting.(twice at least weekly)
  • Do proposal letter, Performance Bond, pre acceptance form, pre Booking report, e-log, Sales Contract Information, Pretender Quotation, Legal Contract review Form, and Request for Drawing.
  • Delivery of tender and documents and collection of down-payment
  • Assisting the project department for site meetings
  • Plan weekly report, schedule and tender documents
  • Site measurement of lift shaft verticality and dimension, site visits.
  • Outstation for meeting, site visits.
  • Attempt fast track, call in projects. Applicable to tight schedule.
  • Factory Acceptance Test to Hangzhou, Xizi China & Tianjin, China.

Sales Engineer

MSEE (Penang Branch, Northern Region)
07.2013 - 05.2015
  • Meet up with maincons, developers, architect, consultants, M&E, C&S
  • Provide information about lift, escalator, travelator.
  • Attend site meeting, tender meeting
  • Delivery of tender and documents and collection of downpayment
  • Help the project department for site meeting during busy hours
  • Plan weekly report, schedule and tender documents
  • Site measurement, site visit.
  • Outstation for meeting, site visits.

Mechanical Design Engineer

Ms Elevator Engineering Sdn. Bhd. (Joint Venture Toshiba) MSEL (Factory)
10.2012 - 06.2013
  • Under Mechanical Design Department doing Modernization of new green elevator.
  • Provide Standardization for Documentation Costing and etc.
  • Sorted out part list , SD table, duty table, layout manual, Neutrino and Mashiba table specification
  • Full Layout drawing of Spacel III and Elcosmo III (Study , calculation, trial and error, brain storming)
  • Help to gather old data and new specification of elevator for new program ERP system
  • Help to do Quotation and Translation of China TCE,TELC presentation slides
  • Widen the range of capacity from japan spec to fit in Asian market.
  • Plan data, report, analysis, for future 10 years in elevator marketing strategy.
  • Help out Seniors to catch up his project time line design work and KPI and to hit my own KPI.
  • Product localization for Elcosmo and Spacel (green elevator)
  • Help manager and company to achieve target cost down (precision, cost, time, quality)

Technician II

Integrated Device Technology
05.2010 - 07.2010
  • Set-up, repair and maintenance of Test Production equipment and supporting hardware.
  • Carry out activities for optimizing equipment utilization, improve quality and cycle time.
  • Participation in cost-saving activities, improvement projects, 5S, etc.
  • Perform equipment conversion for various type of packages.
  • Perform trouble shooting to equipment.

Education

BEng (Hons) - Mechanical Engineering

University of Wolverhampton
10.2012

Diploma - Mechatronic Engineering

Penang Skills Development Centre (PSDC)
03.2011

Skills

  • Customer segmentation
  • Trade show participation
  • Budgeting and expenditures
  • Analytical problem solver
  • Budget management
  • Market research
  • Time management
  • Account servicing
  • Complex project negotiations
  • Database management
  • Sales program coordination
  • Client acquisition

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Northeast Sales Manager

Otis Elevator Company
06.2022 - Current

Asst. Project Manager

Otis Elevator Malaysia Sdn Bhd
10.2021 - 05.2022

Project Engineer

Otis Elevator Malaysia Sdn Bhd
12.2017 - 09.2021

Sales Engineer / Consultant

Otis Elevator Malaysia Sdn Bhd
06.2015 - 11.2017

Sales Engineer

MSEE (Penang Branch, Northern Region)
07.2013 - 05.2015

Mechanical Design Engineer

Ms Elevator Engineering Sdn. Bhd. (Joint Venture Toshiba) MSEL (Factory)
10.2012 - 06.2013

Technician II

Integrated Device Technology
05.2010 - 07.2010

Diploma - Mechatronic Engineering

Penang Skills Development Centre (PSDC)

BEng (Hons) - Mechanical Engineering

University of Wolverhampton

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