Kendy Er Ming Yan
Singapore
Summary
.
Overview
18
18
years of professional experience
Work History
Sales Support Executive
3A Composites Asia Pacific Pte. Ltd.
Singapore
03.2022 - 05.2024
- Prepare and upkeep of project quotations
- Ensure proper order fulfillment, timely and smooth delivery of shipments
- Assist to do quotations when there is customer enquiries on quotes
- Process Purchase Orders/Sales Orders include generating sales invoices and proforma invoices
- When production of goods is finished, arrange delivery and schedules with China/Germany plant (factory) and liaise with customers when delivery
- Preparing of documentation including LC negotiation.
- Dispatching of samples/brochures and other marketing material to distributors
- Other adhoc administrative duties.
Operation cum Customer Service Exec.
New Balance Singapore Pte Ltd
Singapore
06.2013 - 09.2021
- Acknowledge local retail & trade orders on day order is processed
- Ensure orders are processed correctly & orders are EDI to 3PL warehouse by Day1 cut-off: first batch by 10.30am, last batch by 2pm for Day3 delivery
- Ensure orders are closed correctly in Aurora 1 day before delivery
- Ensure orders are delivered on correct day/time
- Ensure orders & inventory are captured correctly in Aurora & Raymark by month end closing
- Handle Ecom orders to be process to our 3pl warehouse and returns
- Handle export deliveries (Thailand, Indonesia, Philippines, Malaysia & Vietnam)
- Updated of Goods received of goods
- Ensure filing of order documents per audit requirement
- Act as a single point of contact for all export orders & delivery issues
- Respond and follow up promptly to customer calls and emails
- Process & arrange local Promo/POP/Events orders on time
- Process staff entitlement
- Conduct of Pantry & stationery supplies
- Support warehouse stock take every year
- Help out during warehouse sales.
Sales Admin Executive
EGuardian Pte Ltd
Singapore
07.2010 - 05.2013
- To coordinate and provide sales support to the sales team
- To assist the IT engineers to keep track of the hardware which is on onsite maintenance
- To issue purchase orders, invoices, delivery orders etc
- Arrange delivery and follow upon delivery orders
- Sending out e-fulfillment once every order has been process and delivered
- Attend stocktaking
- Updating of maintenance contracts
- Other adhoc administrative duties.
Production Controller Coordinator
Broadcom Singapore Pte Ltd
Singapore
01.2006 - 06.2010
- To coordinate with planners by their instruction by issuing build request and coordinate to the store person by each vendor collection being received
- Perform receipt for foundries
- Perform tracking for all assembly and test sites
- Perform filing for all invoicing to meet Finance and ISO requirement
- Issued Build Request Instruction from planners to Assembly & Test House
- Verify shipment receipt for Finance to make payment through PeopleSoft support.
Education
Diploma in Shipping & Logistics Management -
Institute Of Shipping Management (ISM)
01.2007
Diploma in Computer Studies -
National Computer Center (NCC)
01.2003
Skills
- Salesforce
- Microsoft Navision System
- Microsoft excel
- Microsoft words
Languages
English
Chinese
Personal Information
Nationality: Singaporean
Age: 44
Address: Blk 203 Toa Payoh North #10-1127 S(310203)
Timeline
Sales Support Executive
3A Composites Asia Pacific Pte. Ltd.
03.2022 - 05.2024
Operation cum Customer Service Exec.
New Balance Singapore Pte Ltd
06.2013 - 09.2021
Sales Admin Executive
EGuardian Pte Ltd
07.2010 - 05.2013
Production Controller Coordinator
Broadcom Singapore Pte Ltd
01.2006 - 06.2010
Diploma in Shipping & Logistics Management -
Institute Of Shipping Management (ISM)
Diploma in Computer Studies -
National Computer Center (NCC)