Ken Wong

• Successfully revamped the inventory system in achieving 100% accuracy during year-end stock count
• Instrumental in deploying bin location to improve inventory traceability and bar code system to ease goods movements as well as revamping the warehouse layout to enhance space utilization
• Successfully developed an in-house Freight Cost Calculator and a Sample Order System for all internal order management at zero-cost, resulting in increased productivity and efficiency with accessibility to latest product, duty, tax, and tracking information.
• Provided strong leadership to enhance team productivity and morale.

Accountabilities

• Direct the entire warehouse, logistics and transportation operations towards delivering top notch quality and customer satisfactions.
• Procurement and vendor management on all indirect service for warehouse and logistics.
• Oversee storage planning, resource optimization, process and procedure formulation, equipment utilization, inventory management, gate processes, shipping and safety along with regulatory compliance.
• Develop shipping strategies and track the performance of all internal and external service providers.
• Review and strengthen process workflows, resource and space management along with equipment layout.
• Spearhead an array of continuous improvement initiatives to maximize productivity and minimize loss.
• Manage global distribution centres (SIN, UAE, JKT) and its related activities including custom-related and billing matters.

• Carry out monitoring and reporting freight industry market trends, regulatory and legislative changes to incorporate best practices and competitive pricing into the supply chain
• Establish supplier selection criteria and assess alternative service providers in line with business requirements
• Manage full cycle RFQ process including pricing and terms negotiations as well as final supplier selection
• Device business continuity plans to ensure minimum impact to business during unforeseen circumstances
• Spearhead an array of innovative projects and ideas to improve LSP performance and costs
• Support settlement issues with strategic service providers.

• Successfully optimized the operations in achieving freight cost savings of over US$78,000
• Setup a Korean warehouse to significantly minimize inter-warehouse transfer costs
• Collaborated with Sales in achieving on time deliveries resulting in zero air freight costs
• Secured BizSafe 3 accreditation for Singapore warehouse
• Established the Highnix in-house ERP and Corporate Courier Accounts from scratch.

Accountabilities

• Drove a team of 5 in planning and executing end-to-end warehousing and logistics operations in achieving set KPIs and financial targets.
• Led supply chain strategies development, change management, proposal development, performance transformation along with Master Manufacturing Agreement setup while continuously develop and motivate the team.
• Provided strategic input for Warehouse Management System, Enterprise Resource Planning along with Forecasting & Transportation Management System.
• Managed B2B and B2C order fulfillment to maximize freight and inventory management revenue.
• Forged cross-functional collaboration in developing and implementing the annual operation strategies, sales plans, product lifecycle management, new product rollouts, market trends identification, opportunities maximization along with process & quality improvement.
• Performed supply and demand forecasting in preventing overstocking and out-of-stock (OOS) situations.

• Successfully delivered global savings of 13.1% to exceed the target of 8%
• Partnered with internal SAP consultants in safeguarding timestamp and order details in SAP S4 HANA.

Accountabilities

• Directed the development and implementation of global procurement strategies for freight, warehouse and logistics services to secure favorable rates and terms in line with set SLAs.
• Led strategic planning, procedures formulation, RFI & RFQ management, procurement training needs identification, supplier risk management, performance management as well as compliance and corporate governance.
• Maintained documentation of procurement records while generating monthly KPI business reviews and reports.

• Successfully managed the GTNexus project, enhancing accessibility and visibility to shipments from factory outputs to end delivery through logistics service providers (LSPs)
• Successfully implemented a sourcing tool using PowerBI, specifically tailored for global procurement purposes
• Achieved operational excellence by meeting key performance indicators (KPIs) both internally and with customers across diverse countries
• Effectively managed operational productivity performance, driving strategic initiatives, planning and programs.

Accountabilities

• Managed daily operations across Air, Ocean, Trucking, and Rail services.
• Successfully executed biennial global RFI/RFQ processes in collaboration with international counterparts, emphasizing procurement efficiency.
• Compiled, analyzed, and negotiated rates to secure favorable pricing and service terms.
• Achieved a 15% reduction in annual freight costs through strategic carrier partnerships, contributing to project management goals.
• Collaborated with global key stakeholders during RFQ meetings to address business needs.
• Led ad-hoc transportation projects aimed at optimizing operational efficiency, bridging procurement and project management.
• Established trade lane strategies to expand business opportunities in coordination with Sales teams, aligning with project management objectives.