KELVIN ROY
Summary
I’m a degree holder in Business Administration and majored in Finance. I am well equipped in accounting field and have done many pivotal roles in Finance, Customer based roles and eager to pursue any challenging roles that opens a wide range opportunity for me to explore. I am young, vibrant and highly enthusiastic person who loves exploring my career path without any limitation.
Overview
7
7
years of professional experience
Work History
Data Center Technician
Eemont
02.2025 - Current
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- I replace Hard Disks, Raid Controller, and other internal components in a server.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Escorted Vendors everyday
- Helped and managed server migration - Labeling, Scanning and assisted servers to move out.
- I do SFP replacing
- I Assist in deploying, repairing, and troubleshooting next generation machine learning platforms, providing feedback to local deployment/project teams.
Senior Quality Associate
DHL Asia Pacific Shared Services
01.2024 - 01.2025
- I will reconcile invoiced information with payment data accurately and timely.
- With strong analytical skills: I interpret data, identify trends, and make suggestions for improvements.
- I appropriately handle sensitive information and I high level of attention to detail.
- I respond to inquiries regarding policies and procedures.
- I act as primary problem solver concerning cash and duty shipment discrepancies.
- I create and maintain tracking reports in relation to country ageing performance.
- I prepare weekly outstanding open item report only timely manner.
- I provide support for internal projects transition/centralization.
- I participate in internal and/or external meetings with all stakeholders.
- I investigate and resolve queries according to Service Line Agreements.
- I contribute to capture potential Revenue Leakage for shipment with discrepancies.
- Register relevant data in tools and ATT to monitor status of work.
- I supported Lebanon and Algeria regions on the daily shipment reconciliation.
- The target in this reconciliation is to identify the risk scenario which is payment not collected for the shipments.
- As quality associate it is important to keep the ageing for shipment reconciliation within 30 days, anything more than that it has to be escalated.
Finance Billing Executive
OMNICOM MEDIA GROUP
09.2022 - 11.2023
- Receiving and sorting incoming payments with attention to credibility
- Managing the status of accounts and balances and identifying inconsistencies
- Issuing bills, receipts and invoices
- Issue and post bills, receipts and invoices
- Check the validity of debit accounts
- Update accounts receivable database with new accounts or missed payments
- Ensure all the clients remained informed on their understanding debts and deadlines.
- Bill all the invoices timely before cut off to avoid discrepancy
- Completes payments and controls expenses by receiving, processing, verifying and reconciling vendor invoices
- Perform invoice and general ledger data entry
- Tracking of trade vendor invoices to avoid delay in payment processing
- Timely responds to all vendor and intercompany enquiries regarding finance
- Ad Hoc Projects (Operations / Systems / Internal Controls).
Customer Return Specialist
Hewlett Packard Financial Services
06.2019 - 06.2022
- I handled APAC and ANZ - Singapore, Malaysia, Indonesia, Philippines, Taiwan, AUS and NZ. Order processing Australia & New Zealand (AUNZ).
- Manage orders delivery by liaison with the factory to monitor delivery status inquiries and troubleshooting.
- Arrange shipment with forwarder agents and warehouse. Issue invoice for channel partners.
- Engage and communicate with other important departments to remove traffics (credit, pricing, master data, product data issues) so that the Order processing team can assist our customers.
- Promptly updates the customer status of their order and ensures that customer receives their orders on time and shipment commitment targets are met.
- Issue Return Merchandise Authorize (RMA) for each return of the assets through Pegasus and Microsoft Dynamic. Approximately issue 60-70 RMA’s/day.
- Based on the RMA issued, CRS need to reconcile and update in Microsoft Dynamic on the shipment status.
- When client wants to return the HP assets, connect with the logistic team for smooth returns of assets.
- Ensure customer being billed accordingly for every good had been delivered and support.
- Credit Control Department with customer communication relating to AR / Debt issues and disputes.
- Manage the service requests of clients through email.
- Establish action plan to meet/exceed metrics Forecast month-end metric results.
- Implement and manage e2e customer return process Offer logistic services.
- Chase outstanding shipment confirmation.
- Assist return reconciliation specialist with surplus queries.
- Check with shipping/logistic team from time to time on the return is happening smoothly.
Accounts Payable Executive - Maternity Cover
Renaissance
02.2019 - 05.2019
- Process PO related invoices and credit notes ensuring accurate coding & approval for payment.
- Timely make supply payments.
- Cooperation with cross function teams within SSC for monthly closing activities Keeping.
- Track of all payments and expenditures, including invoices, statements, etc.
- Reconciling processed work by verifying entries and comparing system reports to balances.
- Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance.
Education
Bachelor of Business Administration -
Unitar International University
01.2018
Foundation in Commerce - undefined
Unitar International University
01.2014
Skills
- SAP
- Pegasus
- Microsoft Dynamic
- Photoshop
- Oracle
LANGUAGE
ENGLISH
MALAY
TAMIL
Timeline
Data Center Technician
Eemont
02.2025 - Current
Senior Quality Associate
DHL Asia Pacific Shared Services
01.2024 - 01.2025
Finance Billing Executive
OMNICOM MEDIA GROUP
09.2022 - 11.2023
Customer Return Specialist
Hewlett Packard Financial Services
06.2019 - 06.2022
Accounts Payable Executive - Maternity Cover
Renaissance
02.2019 - 05.2019
Foundation in Commerce - undefined
Unitar International University
Bachelor of Business Administration -
Unitar International University
Similar Profiles
Eazaldin HassanEazaldin Hassan
Data Center Technician- AWS Data Center at Direct LineData Center Technician- AWS Data Center at Direct Line
Joshuar RodriguezJoshuar Rodriguez
Data Center Logistics Associate / Data Center Technician at Milestone TechnologiesData Center Logistics Associate / Data Center Technician at Milestone Technologies
Diego SulbaranDiego Sulbaran
Data Center Technician, Lead Technician at Neuse TelecomData Center Technician, Lead Technician at Neuse Telecom
Brian Hill-HottBrian Hill-Hott
Critical Facilities Technician/Data Center Technician at AmentumCritical Facilities Technician/Data Center Technician at Amentum
Elizabeth V. ValdezElizabeth V. Valdez
Customer Experience Supervisor at Cemex USACustomer Experience Supervisor at Cemex USA