Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Kelvin Kee

Kelvin Kee

Singapore

Overview

13
13
years of professional experience

Work History

E-Commerce Lead

Game Buddies SG
10.2015 - 11.2024
  • Conducted regular competitor analysis to identify emerging trends and opportunities for growth within the industry landscape.
  • Introduced a streamlined returns process that simplified the customer experience while minimizing associated costs for the company.
  • Enhanced social media presence by creating engaging content that resonates with target audiences, boosting follower count and driving website visits.
  • Spearheaded initiatives such as flash sales or limited-time promotions that generated excitement among customers while clearing out excess inventory quickly.
  • Increased online sales by implementing targeted marketing campaigns and optimizing product listings.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.

Personal Banker

CIMB Bank Berhad
06.2015 - 08.2015
  • Assisted customer to grow their wealth.
  • Processed all new account transactions.
  • Assisted customers in their selection of various accounts and financial services.
  • Promoted business for the bank by maintaining good customer relations and referring customers to appropriate staff for new services.
  • Cross-selling the bank's products and services; opening, maintaining and closing of all account types.

Machinery Technician

Shing Leck Engineering Pte Ltd
05.2012 - 07.2014
  • Carried out maintenance, service, and repair of all process/rotary equipments.
  • Supervised and assisted new-to company trainees.
  • Laser Alignment for equipments.
  • Wrote permits for jobs.
  • Ensuring everyone’s safety and doing risk assessment.
  • General housekeeping at all times regardless working on site or in workshop.

Direct Sales Officer

CIMB Bank Berhad
06.2011 - 02.2012
  • Actively conducted sales by acquiring new customers via roadshows.
  • Introduced product features and benefits of CIMB credit cards to new-to-bank and existing customers.
  • Increased new-to-bank acquisition to CIMB bank via referrals.
  • Cross-sold credit cards, loans and others banking products to new and existing customers
  • Attended to customers enquiries on credit cards, services and other banking products.

Education

Diploma - Commerce (Business Administration)

Kaplan Higher Education Institute
11.2014

National ITE Certificate - Precision Engineering

Bukit Batok Institute of Technology Education (ITE)
01.2009

Skills

  • Microsoft Office
  • Teamplayer
  • Initiative
  • Interpersonal skills
  • Adaptability
  • Customer Engagement

Personal Information

  • Date of Birth: 02/26/89
  • Gender: Male
  • Nationality: Singapore Citizen

Languages

English
Chinese (Mandarin)

Timeline

E-Commerce Lead

Game Buddies SG
10.2015 - 11.2024

Personal Banker

CIMB Bank Berhad
06.2015 - 08.2015

Machinery Technician

Shing Leck Engineering Pte Ltd
05.2012 - 07.2014

Direct Sales Officer

CIMB Bank Berhad
06.2011 - 02.2012

National ITE Certificate - Precision Engineering

Bukit Batok Institute of Technology Education (ITE)

Diploma - Commerce (Business Administration)

Kaplan Higher Education Institute

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