Highly adaptable and driven individual with 9 years of experience in client facing roles and a demonstrated record as a founder of an e-commerce store. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Keen interest in partnership management and business improvement.
Broke even within 6 months from the first launch. Enabled by detail-orientated role in a start-up – experienced in Supply Chain Management, Procurement, Marketing, and Customer Service
Team Lead (Jul 13 – Mar 14): Team exceeded YTD sales target by 20% on average. Achieved via peer leadership, guidance, and coaching
Individual Contributor (Oct 12-Jul 14): Consistently hit 100% of target monthly. Awarded Service Quality Performer in March 2013. Achieved via effective stakeholder management (Clients, Agents) and proven sales pitching