Keith , Kheng Swee Ang
Supervisor
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
RS facilities Pte Ltd
02.2022 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff , reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized Safety meetings for ground staff
- Interceded between employees during arguments and diffused tense situations.
- Trained team members on new services and products
- Kept high average standard of services delivery
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas to ensure workers carry their job promptly
Supervisor - Operation of Corporate Pantries
SPM Pte Ltd
01.2021 - 02.2022
- Ensure all supplies meet expectations
- Guide newly hired employees on operating equipment and safety
- Improved the facilities with staff feedback
- Maintained clean and well-organized pantry areas to ensure staffs are happy
- Frequently inspected pantry area to verify proper equipment usage
- Conducted regular reviews of equipments and identified areas for improvement.
- Identified unsafe or unhealthful workplace conditions
- Conducted routine inspections to check quality
Education
High School Diploma -
Singapore Vocational Institute (VITB)
Singapore 12.1979 - 12.1979
Skills
Staff Management
Employee relations and conflict resolution
Cost reduction and containment
Ordering cleaning supplies
Training and mentoring
Performance improvements
Inventory replenishment
Preventive Maintenance
Employee scheduling
Timeline
Supervisor of Operations
RS facilities Pte Ltd
02.2022 - Current
Supervisor - Operation of Corporate Pantries
SPM Pte Ltd
01.2021 - 02.2022
High School Diploma -
Singapore Vocational Institute (VITB)
12.1979 - 12.1979