Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Koh

Summary

Accomplished security professional with a proven track record at Club Wave, enhancing safety through CCTV monitoring and fostering team cohesion. Expert in situational awareness and customer service, significantly improved incident resolution and club atmosphere. Skilled in law enforcement collaboration, ensuring a secure nightlife experience. Vigilant Bouncer handles tense situations and make quick decisions. Strong-headed yet professional with the capability to respond to emergency situations as directed by management or law enforcement. Proficient in report writing and verbal communication. A clean criminal record with no arrest history. Watchful Bouncer proficient in both VIP and private event security. Excellent multitasking and conflict resolution skills. Committed to monitoring venue and event safety to mitigate risks and protect employees, patrons and property. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Club Security

Club Wave
08.2023 - 01.2024
  • Led training sessions for new hires, fostering a cohesive team dynamic among security personnel for more effective performance on duty.
  • Streamlined incident reporting processes, enabling faster resolution of issues and minimizing disruptions to business operations.
  • Provided valuable input on surveillance system upgrades, enhancing coverage of key areas within the club premises.
  • Provided exceptional customer service, addressing patron concerns regarding safety and security while maintaining a welcoming environment.
  • Collaborated with local law enforcement agencies, resulting in a safer nightlife experience for patrons.
  • Maintained a secure environment by enforcing strict adherence to club policies and regulations.
  • Acted as a reliable liaison between club management and patrons, addressing concerns and disputes in a fair, professional manner.
  • Improved overall club atmosphere by ensuring the prompt removal of unruly or intoxicated individuals.
  • Enhanced club safety by conducting thorough security checks and monitoring entrances and exits.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Enforced dress codes and refused objectionable attire.
  • Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.

Warehouse Packer

Redmart
01.2020 - 10.2021
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Minimized product loss by reporting any damaged or missing items immediately upon discovery.
  • Picked and packed order items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Education

No Degree -

Kent Ridge Secondary
Clementi
11.2021

Skills

  • Security equipment use
  • CCTV Monitoring
  • Situational Awareness
  • Physical Fitness
  • Crowd Control
  • ID Verification
  • Patrol techniques
  • Bag searches
  • Alcohol Regulations
  • Security Protocols
  • Law enforcement support
  • Self-defense techniques

Timeline

Club Security

Club Wave
08.2023 - 01.2024

Warehouse Packer

Redmart
01.2020 - 10.2021

No Degree -

Kent Ridge Secondary
Keith Koh