Golf, Running, Swimming
Keith Ho
Seasoned Exec, MTECH (SE), PMP
Singapore
Summary
Dynamic and disciplined leader with over 20 years of experience in the Telecommunications / Media&Entertainment industries across the multiple Asia Pacific countries. PMP certified with a Master's in Technology (Software Eng) and proficiency in English and Mandarin. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
40
40
Projects Delivered
Work History
Project Director
ST Engineering
09.2023 - Current
- Provide oversight, governance, and risk management for multiple projects in Agile, Waterfall, hybrid methodologies
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
Director Of Operations
Mola (www.mola.tv)
05.2021 - 07.2023
- Led the Project Management Office, overseeing project requirements, SOWs, and 3rd party vendors
- Managed project timelines, deliverables, and budgets while leading a team to meet business objectives
- Supported business development, vendor management, and oversaw 24x7 operations support and customer excellence teams.
Head of Ops (Greater China)
MediaKind China
10.2018 - 05.2021
- Directed post-sales delivery in the North Asia region, managing program oversight and governance
- Led a team of solution architects and engineers, ensuring successful project handovers and support functions
- Achieved significant milestones, including the successful rollout of partnerships and projects.
Senior Program Manager
Ooyala (S) Pte Ltd
10.2016 - 10.2018
- Provided pre-sales support, POC, estimates, and technical proposals across the APJ region
- Managed Ooyala OVP projects, overseeing project planning, budgeting, and successful cutover processes
- Successfully contributed to key projects, including HBO and Discovery Asia Flex LIVE.
Senior Manager
StarHub (S) Ltd
08.2014 - 09.2016
- Led the New Media team in product development for StarHub Go
- Managed project budgets, timelines, and coordinated internal stakeholders
- Achieved significant milestones, including the StarHub Go Phase 2 implementation.
Senior Program Manager
Irdeto (S) Pte Ltd
09.2010 - 07.2014
- Ensured successful program management and execution of SI projects
- Acted as a key point of contact and escalation for multiple customer engagements
- Conducted pre-sales activities and actively sourced new business with existing clients (Astro MY).
Customer Project Manager
Ericsson Telecomm (S) Pte Ltd
10.2007 - 09.2010
- Executed multimedia and systems integration projects within scope, time, and budget
- Led a team of solution architects and service engineers, maintaining client satisfaction
- Successfully managed projects, including Charging System 3.0 Prepaid System Upgrade for SingTel.
Senior Manager
Tech Mahindra (S) Pte Ltd
05.2006 - 10.2007
- Oversaw local projects with StarHub, ensuring prompt and quality delivery
- Conducted pre-sales workshops and coordinated with HQ for RFP responses
- Contributed to the successful delivery of BI / J2EE projects for StarHub.
Manager
nTels Co. Ltd
04.2005 - 04.2006
- Responded to RFP requests, conducted proof of concept activities, and managed technical sales support
- Conducted business development and partner management activities for focus countries
- Contributed to presales engagement with TRUE Thailand for the CRM & Billing RFP.
Senior Consultant
Accenture Pte Ltd
12.1999 - 01.2005
- System Integration Lead involved in major activities across project waterfall rollout
- Contributed to the successful rollout of the first Wireless Hotspot surfing for StarHub.
GL Project Specialist
Credit Suisse First Boston
06.1997 - 12.1999
- Run monthly consolidation process for 20 entities in APJ
- Planned and conducted Hyperion overseas training
Education
Masters of Technology - Software Engineering
Institute of Systems Science (NUS)
Singapore 03.2002 - 06.2005
BBA - Finance
National University of Singapore
Singapore 07.1993 - 06.1997
Skills
Methodologies: AGILE & Scrum, WaterfallWeb: HTML, CSS, Javascript, Content Management Systems
SaaS Platforms: GCP, AWS, Akamai, Broadpeak, Salesforce, Conviva, AppsFlyer, Ooyala Flex, Irdeto CMS, ServiceNow
Productivity Software: Atlassian JIRA & Confluence, Trello, Slack, Drawio, Testrail, Figma, Azure DevOps
Others: SmartSheet, MSOffice Suite, MSProject, MSVisio, Google Drive (Slides, Docs, Sheets), PowerPointAgreement Negotiation
Materials Procurement
Budget Administration
Schedule Management
Education Certifications
- Certified Product / Marketing Manager (2015)
- Certified International Project Manager (2013)
- Certified Scrum Product Owner (2011)
- ITIL v3 Foundation - 2010
- Certified PMP - 2007
Awards
- Mobex Awards 2016 (Best App Consumer) - Silver (Starhub)
- Top 10% Employee Worldwide - Irdeto (2012 & 2013)
- Best Project Manager (SEA, Ericsson Singapore) (2009)
- Best Manager award within Tech Mahindra (2007)
Interests
Timeline
Project Director
ST Engineering
09.2023 - Current
Director Of Operations
Mola (www.mola.tv)
05.2021 - 07.2023
Head of Ops (Greater China)
MediaKind China
10.2018 - 05.2021
Senior Program Manager
Ooyala (S) Pte Ltd
10.2016 - 10.2018
Senior Manager
StarHub (S) Ltd
08.2014 - 09.2016
Senior Program Manager
Irdeto (S) Pte Ltd
09.2010 - 07.2014
Customer Project Manager
Ericsson Telecomm (S) Pte Ltd
10.2007 - 09.2010
Senior Manager
Tech Mahindra (S) Pte Ltd
05.2006 - 10.2007
Manager
nTels Co. Ltd
04.2005 - 04.2006
Masters of Technology - Software Engineering
Institute of Systems Science (NUS)
03.2002 - 06.2005
Senior Consultant
Accenture Pte Ltd
12.1999 - 01.2005
GL Project Specialist
Credit Suisse First Boston
06.1997 - 12.1999
BBA - Finance
National University of Singapore
07.1993 - 06.1997