Summary
Overview
Work History
Education
Skills
Websites
Education Certifications
Awards
Interests
Timeline
Generic
Keith Ho

Keith Ho

Seasoned Exec, MTECH (SE), PMP
Singapore

Summary

Dynamic and disciplined leader with over 20 years of experience in the Telecommunications / Media&Entertainment industries across the multiple Asia Pacific countries. PMP certified with a Master's in Technology (Software Eng) and proficiency in English and Mandarin. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

20
20
years of professional experience
40
40

Projects Delivered

Work History

Project Director

ST Engineering
09.2023 - Current
  • Provide oversight, governance, and risk management for multiple projects in Agile, Waterfall, hybrid methodologies
  • Oversaw business operations and produced updated status reports outlining each project to meet milestones.
  • Hired and managed consultants, contractors and sub-contractors to complete project tasks.

Director Of Operations

Mola (www.mola.tv)
05.2021 - 07.2023
  • Led the Project Management Office, overseeing project requirements, SOWs, and 3rd party vendors
  • Managed project timelines, deliverables, and budgets while leading a team to meet business objectives
  • Supported business development, vendor management, and oversaw 24x7 operations support and customer excellence teams.

Head of Ops (Greater China)

MediaKind China
10.2018 - 05.2021
  • Directed post-sales delivery in the North Asia region, managing program oversight and governance
  • Led a team of solution architects and engineers, ensuring successful project handovers and support functions
  • Achieved significant milestones, including the successful rollout of partnerships and projects.

Senior Program Manager

Ooyala (S) Pte Ltd
10.2016 - 10.2018
  • Provided pre-sales support, POC, estimates, and technical proposals across the APJ region
  • Managed Ooyala OVP projects, overseeing project planning, budgeting, and successful cutover processes
  • Successfully contributed to key projects, including HBO and Discovery Asia Flex LIVE.

Senior Manager

StarHub (S) Ltd
08.2014 - 09.2016
  • Led the New Media team in product development for StarHub Go
  • Managed project budgets, timelines, and coordinated internal stakeholders
  • Achieved significant milestones, including the StarHub Go Phase 2 implementation.

Senior Program Manager

Irdeto (S) Pte Ltd
09.2010 - 07.2014
  • Ensured successful program management and execution of SI projects
  • Acted as a key point of contact and escalation for multiple customer engagements
  • Conducted pre-sales activities and actively sourced new business with existing clients (Astro MY).

Customer Project Manager

Ericsson Telecomm (S) Pte Ltd
10.2007 - 09.2010
  • Executed multimedia and systems integration projects within scope, time, and budget
  • Led a team of solution architects and service engineers, maintaining client satisfaction
  • Successfully managed projects, including Charging System 3.0 Prepaid System Upgrade for SingTel.

Senior Manager

Tech Mahindra (S) Pte Ltd
05.2006 - 10.2007
  • Oversaw local projects with StarHub, ensuring prompt and quality delivery
  • Conducted pre-sales workshops and coordinated with HQ for RFP responses
  • Contributed to the successful delivery of BI / J2EE projects for StarHub.

Manager

nTels Co. Ltd
04.2005 - 04.2006
  • Responded to RFP requests, conducted proof of concept activities, and managed technical sales support
  • Conducted business development and partner management activities for focus countries
  • Contributed to presales engagement with TRUE Thailand for the CRM & Billing RFP.

Senior Consultant

Accenture Pte Ltd
12.1999 - 01.2005
  • System Integration Lead involved in major activities across project waterfall rollout
  • Contributed to the successful rollout of the first Wireless Hotspot surfing for StarHub.

GL Project Specialist

Credit Suisse First Boston
06.1997 - 12.1999
  • Run monthly consolidation process for 20 entities in APJ
  • Planned and conducted Hyperion overseas training

Education

Masters of Technology - Software Engineering

Institute of Systems Science (NUS)
Singapore
03.2002 - 06.2005

BBA - Finance

National University of Singapore
Singapore
07.1993 - 06.1997

Skills

Methodologies: AGILE & Scrum, WaterfallWeb: HTML, CSS, Javascript, Content Management Systems

SaaS Platforms: GCP, AWS, Akamai, Broadpeak, Salesforce, Conviva, AppsFlyer, Ooyala Flex, Irdeto CMS, ServiceNow

Productivity Software: Atlassian JIRA & Confluence, Trello, Slack, Drawio, Testrail, Figma, Azure DevOps

Others: SmartSheet, MSOffice Suite, MSProject, MSVisio, Google Drive (Slides, Docs, Sheets), PowerPoint

Agreement Negotiation

Materials Procurement

Budget Administration

Schedule Management

Education Certifications

  • Certified Product / Marketing Manager (2015)
  • Certified International Project Manager (2013)
  • Certified Scrum Product Owner (2011)
  • ITIL v3 Foundation - 2010
  • Certified PMP - 2007

Awards

  • Mobex Awards 2016 (Best App Consumer) - Silver (Starhub)
  • Top 10% Employee Worldwide - Irdeto (2012 & 2013)
  • Best Project Manager (SEA, Ericsson Singapore) (2009)
  • Best Manager award within Tech Mahindra (2007)

Interests

Golf, Running, Swimming

Timeline

Project Director

ST Engineering
09.2023 - Current

Director Of Operations

Mola (www.mola.tv)
05.2021 - 07.2023

Head of Ops (Greater China)

MediaKind China
10.2018 - 05.2021

Senior Program Manager

Ooyala (S) Pte Ltd
10.2016 - 10.2018

Senior Manager

StarHub (S) Ltd
08.2014 - 09.2016

Senior Program Manager

Irdeto (S) Pte Ltd
09.2010 - 07.2014

Customer Project Manager

Ericsson Telecomm (S) Pte Ltd
10.2007 - 09.2010

Senior Manager

Tech Mahindra (S) Pte Ltd
05.2006 - 10.2007

Manager

nTels Co. Ltd
04.2005 - 04.2006

Masters of Technology - Software Engineering

Institute of Systems Science (NUS)
03.2002 - 06.2005

Senior Consultant

Accenture Pte Ltd
12.1999 - 01.2005

GL Project Specialist

Credit Suisse First Boston
06.1997 - 12.1999

BBA - Finance

National University of Singapore
07.1993 - 06.1997
Keith HoSeasoned Exec, MTECH (SE), PMP