Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Keith Chan Wai Yuan

Keith Chan Wai Yuan

Summary

Dynamic operations leader with extensive experience at Vopak Terminals Singapore, excelling in people management and process improvement.

Proven track record in optimizing performance and enhancing team collaboration.

Skilled in inventory control and process implementation, fostering a culture of respect and continuous improvement within diverse teams.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Leader (Acting Operations Manager)

Vopak Terminals Singapore
04.2025 - Current
  • Set performance expectations for the team, monitoring progress towards company optimization KPIs and personal targets
  • Responsible for the department OPEX and tracking utility expenditures eg. water, nitrogen, electricity
  • Coordinate day to day planning with stakeholders from SHE, M&R & Customer Service
  • Manage customer expectations and engage them on periodical operational review meetings
  • Managing the operations department of 40 staff. Inculcate an inclusive and diverse team culture, promoting respect and understanding among all members.

Day Team Leader

Vopak Terminals Singapore
03.2024 - 03.2025
  • Managing of tank and pipeline cleaning or conversions for various products' storage
  • Responsible for inventory monitoring & procurement requests for operations' equipment eg. hoses, gaskets, pigs, gauging tapes etc
  • Coordinate with commercial team for customer enquires and audits eg CDIT
  • Represent Ops team for MOC, JSA and PSSR requirements
  • Assist the Ops Manager with budgeting control and monitoring



Shift Team Leader

Vopak Terminals Singapore
01.2021 - 03.2024
  • Led a operations shift team in efficient and safe product transfer operations eg. Load / Discharge Ship, Truck loading,
  • Ensured all safety protocols were followed, maintaining a secure environment for both staff and contractors
  • Mentored team members, fostering growth and development within the workplace.


Team Leader (MyService Implementation Key User)

Vopak Terminals Singapore
01.2020 - 01.2021
  • Nominated as the key user for Operations team in the implementation of MyService (Vopak's inhouse SAP encompassing the whole process flow from Commercial, Customer Service, Jetty & Truck scheduling, Operations Execution to Finance charging)
  • Helped built the terminal's infrastructure and process requirements in system
  • Led the SAT and training to Ops team
  • Attach to shift teams for Go Live and embedding of new process
  • Key user support 24/7 for the operation teams.

Team Leader (DCS and Terminal Upgrading)

Vopak Terminals Singapore
01.2019 - 01.2020
  • Led a project team in the terminal master plan which involved the decom & commissioning of pipeline modifications, flow meters & batch controllers installation.
  • Coordinated with customer service colleagues for the shutdown windows and scheduling
  • Was part of the Ops team for first DCS installation
  • Participated in DCS design phase, URS, FAT, SAT and co training with vendor (Emerson)
  • Led the Go Live and involved in further process refinement

Stock Controller

Vopak Terminals Singapore
01.2019 - 01.2020
  • Established stock control and drafted stock management procedure
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Determined and performed appropriate investigations for any stock variances both on ship and shore infrastructure.

Operations Technician (Senior Tech)

Vopak Terminals Singapore
05.2014 - 12.2018
  • Led in terminal SWP refinement improving efficiency and process control
  • Manned the CCR PLC as boardman assisting Team Leader in planning and execution
  • Trained as loading masters on calculation and investigations
  • Guided trainees in the key operations and understanding the different processes eg. tank farm, truck loading

Operations Technician (Tech 1)

Vopak Terminals Singapore
05.2009 - 05.2014
  • Tankfarm technician responsible for the safe transfers of products between tanks, vessels and trucks
  • CCR boardman responsible for planning and execution of product transfers via DCS
  • Loading Master in charge of berthing and unberthing of vessels, connection of loading arms and facilitating the safe transfer of petrochemical products

Education

GCE O Levels -

Hong Kah Secondary School
12-2000

Skills

  • Collaborative teamwork
  • Attention to detail
  • Safety processes and procedures
  • People management
  • Coaching and mentoring
  • Relationship building

Certification

  • PFSO
  • SIC
  • Lifting Supervisor
  • Confined Space Assessment


Timeline

Team Leader (Acting Operations Manager)

Vopak Terminals Singapore
04.2025 - Current

Day Team Leader

Vopak Terminals Singapore
03.2024 - 03.2025

Shift Team Leader

Vopak Terminals Singapore
01.2021 - 03.2024

Team Leader (MyService Implementation Key User)

Vopak Terminals Singapore
01.2020 - 01.2021

Team Leader (DCS and Terminal Upgrading)

Vopak Terminals Singapore
01.2019 - 01.2020

Stock Controller

Vopak Terminals Singapore
01.2019 - 01.2020

Operations Technician (Senior Tech)

Vopak Terminals Singapore
05.2014 - 12.2018

Operations Technician (Tech 1)

Vopak Terminals Singapore
05.2009 - 05.2014

GCE O Levels -

Hong Kah Secondary School
Keith Chan Wai Yuan