Keifer Wright
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Ten Feet Tall
12.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Located merchandise across various stores to address customer needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained clean sales floor and straightened and faced merchandise.
Assistant
PKSG
11.2022 - 12.2022
- Helped manage and watch kids parkour, ensuring everyone was safe and performing actions in a appropriate manner
- Helped distribute drinks and food to the competitors
- Cleaned up all obstacles and chairs when the competition ended, ensuring everything was put back from where they came from
- Helped set up all equipment and put chairs in designated areas
Education
High School Diploma -
Saint Josephs Institution International
Singapore11.2024
Skills
- Visual Merchandising
- Processing Payments
- Opening and Closing Procedures
- POS Terminal Operation
- Stock Management
- Sales Expertise
- Time management
- Reliability
- Organizational skills
- Friendly and Helpful
Accomplishments
I have won multiple awards in taekwondo competitions in Singapore and other countries, where I did both kyrougi and poomsae. Additionally, I have also participated in MUN conferences where my country won the best country award. I also was selected to host the SJII business con taking place in 2024, where I am part of the executive team that plans and comes up with case studies along with the format of the conference.
Certification
- Retail assistant Ten feet tall Training
- Stock managing Ten feet tall training
Taekwondo, Bouldering, reading
- I have been competing in Taekwondo since 2014 where I have indulged in many competitions and have won a large variety of medals. It is a sport I love and hold dear to myself as I have learnt so much and made so many friends. I believe that Taekwondo places a strong emphasis on discipline and self-control. Through rigorous training and adherence to the principles of Taekwondo, I have learn discipline, respect and the key concept of hard work
- Bouldering is a sport that I have taken up in 2023 where I go every week for a few hours. The sport requires a lot of thinking and planning, as some walls require special placements of your feet and hands in order to progress up to the top. Overall, I believe that bouldering is very fun and I love how much critical thinking that comes into play, as the sport requires a lot of agility and is similar to solving a puzzle
- reading is something that I have been doing all my life, as it allows me to expand my imagination. I believe books have the magical ability to transport readers to entirely new and different worlds. Whether it's the vivid landscapes of fantasy realms, reading allows you to escape the confines of reality and immerse yourself in diverse and captivating settings.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
Retail Sales Assistant
Ten Feet Tall
12.2022 - Current
Assistant
PKSG
11.2022 - 12.2022
High School Diploma -
Saint Josephs Institution International
- Retail assistant Ten feet tall Training
- Stock managing Ten feet tall training
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