Keane Tan
Business Development Executive
Singapore
Summary
Business development professional with track record of driving growth and uncovering opportunities. Skilled in strategic planning, market analysis, and client relationship management. Strong emphasis on team collaboration and achieving results, adapting seamlessly to changing demands. Known for leadership, negotiation, and effective communication skills.
Overview
15
15
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
Business Development Executive
KPay Merchant Service
08.2024 - 02.2025
- Building and maintaining strong relationships with merchants, focusing on understanding their business challenges and payment processing needs.
- Presenting KPay's comprehensive payment solutions to merchants showcasing how our USPS and how we can better save on transaction costs.
- Leading negotiations and closing deals to onboard new clients and expand our market presence.
- Collaborating with internal teams to ensure seamless onboarding and high customer satisfaction.
Financial Planning Consultant
Prudential Assurance Company Singapore
10.2022 - 09.2024
- Holistic Financial Planning: Crafting comprehensive strategies encompassing retirement planning, investment management, and risk mitigation.
- Client Relationship Building: Establishing and fostering lasting relationships based on trust, transparency, and a deep understanding of individual financial objectives.
- Strategic Analysis: Conducting thorough financial assessments to identify opportunities, mitigate risks, and optimize clients' financial portfolios.
- Risk Management: Implementing effective risk mitigation strategies to safeguard and enhance clients' financial well-being.
- Collaborative Team Player: Working seamlessly with cross-functional teams to leverage diverse expertise in delivering comprehensive financial solutions.
Business Development Manager
Lazada
02.2022 - 12.2022
- Lead business development efforts to support and drive the growth of Lazada Deals Nearby in Singapore based on the company strategy.
- Identify new market segments and valuable brand/retailer prospects through data-driven analysis of the market and category behaviour.
- Acquire and incubate key target sellers in line with the long-term strategic plan.
- Implement campaigns and initiatives for new sellers to boost their performance.
- Ensure overall sales target are met through planning, forecasting, marketing and collaboration with internal teams.
Key Account Manager
ShopBack
12.2022 - 11.2022
- Communicate key value propositions to merchants, effectively driving demand for the adoption of best practices.
- Collaborate with cross-functional teams to engage merchants in campaigns and initiatives, resulting in successful commercial outcomes.
- Analyze feedback, trends, and motivations from merchant engagements to develop and improve internal best practices.
- Cultivate strong relationships with merchants, resulting in exclusive engagement and high retention rates.
- Strategically increased merchant transactions through a consultative approach that utilized multiple channels and methods, while paying close attention to detail.
- Maintained a strong pipeline of retention and consistently delivered merchant success and milestones.
- Fostered and grew merchant relationships through consistent engagement and customer-centric service, resulting in high levels of customer satisfaction.
Business Development Executive
Weave Asia
03.2021 - 02.2022
- Acquire new clients and service existing clients.
- Establish rapport and building long trusting relationship with clients.
- Maintain accurate and well-organised data on all prospects and clients in CRM.
- Collaborating and communicating with internal team to ensure deliverables set by customers can be achieved.
Senior Business Development Manager
OCBC Bank
08.2010 - 06.2020
- Acquired new business loans through various sales channels.
- Identified and developed new channel relationships while nurturing existing channel partners for more business.
- Good credit and acumen to identify and mitigate financing risks.
- Presented in-depth recommendations and insights on prospects' positions in terms of risk and credit worthiness.
- Grasped the business life cycle of the prospects and existing customers to be an advisor who can actively cross-sell products to support the companies' growth.
Assistant Sales Manager
Duck Learning
08.2015 - 08.2018
- To lead, manage and develop sales team in terms of sales presentation, building pipelines and identifying potential opportunities.
- Working closely with the Head of Sales & Marketing to develop sales and marketing strategies & analyses market trends and forecasting of in-flow products, and setting sales targets.
- Increase market share across different education platforms and ensuring continuous positive relationship with key accounts.
- Top Salesperson for the Year (2016)
Education
Bachelor of Science - Business
SIMGE - University of London
04.2001 - 01.2015
Diploma - Business Management
Nanyang Polytechnic
03.2007 - 03.2010
Skills
Microsoft Office
Ability to Work in a Team
Customer Relationship Management
Interpersonal Communication
Creative Problem Solving
Business Development
Decision Making
Timeline
Business Development Executive
KPay Merchant Service
08.2024 - 02.2025
Key Account Manager
ShopBack
12.2022 - 11.2022
Financial Planning Consultant
Prudential Assurance Company Singapore
10.2022 - 09.2024
Business Development Manager
Lazada
02.2022 - 12.2022
Business Development Executive
Weave Asia
03.2021 - 02.2022
Assistant Sales Manager
Duck Learning
08.2015 - 08.2018
Senior Business Development Manager
OCBC Bank
08.2010 - 06.2020
Diploma - Business Management
Nanyang Polytechnic
03.2007 - 03.2010
Bachelor of Science - Business
SIMGE - University of London
04.2001 - 01.2015