Keagan Chiam
Summary
Collaborative professional with a proven track record of effective work with peers and superiors, demonstrating exceptional leadership skills. Strong sense of discipline enables efficient time management in high-pressure environments. Adept at preparing for emergencies and handling unexpected situations with ease, ensuring smooth operations and successful outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Mark and Spencer
12.2024 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
WAREHOUSE ASSISTANT (Part-Time)
SHOPEE WAREHOUSE
01.2024 - 01.2024
- Responsible for quality checks, picking and packing
GuardsMan
SAF
01.2022 - 01.2024
- Signaller
(Part-Time)
QUANTIUM SOLUTIONS WAREHOUSE
01.2022 - 01.2022
- Responsible for quality checks, picking and packing
(Part-Time)
SAIZERIYA
01.2017 - 01.2022
- Assisting in kitchen, cashiering & dishwasher
(Part-Time)
POPULAR
01.2016 - 01.2016
- Responsible for stock taking, cashiering & organizing school textbooks for new academic year
- Assisting in compiling of school textbooks for sale to parents
(Part-Time)
GONPACHI RAMEN
01.2016 - 01.2016
- Serving, Cashiering and sorting of goods
(Part-Time)
AJISEN RAMEN
01.2014 - 01.2016
- Serving, Cashiering and sorting of goods
Education
Part Time Diploma - Retail Operation
Pearson Institute
Singapore05.2025
Higher Nitec - FilmMaking
ITE COLLEGE CENTRAL
01.2021
Nitec - Aerospace
ITE COLLEGE CENTRAL
01.2019
N Level - undefined
YU YING SECONDARY SCHOOL
01.2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- 2024 SAF 1 Guards Marksman / Combat Skill Badge / IPPT Gold
- Praise Award 2017 term 1
- Praise Award 2017 term 2
Certification
Certificate of achievement
- Customer Service Competency Training
- 7 HEY (7 habit if highly effective youth)
Certificate of participation
- Archery Course
- Airside Safety Induction Briefing
- SDMA (2017)
CCA
2018-2020 ITE COLLEGE CENTRAL UAV Club 2020-2022 ITE COLLEGE CENTRAL Basketball 2014-2018 YU YING SECONDARY SCHOOL Infocomm Club 2014-2018 YU YING SECONDARY SCHOOL Sepak Takraw 2014-2018 YU YING SECONDARY SCHOOL Cabin Crew
Timeline
Sales Associate
Mark and Spencer
12.2024 - 04.2025
WAREHOUSE ASSISTANT (Part-Time)
SHOPEE WAREHOUSE
01.2024 - 01.2024
GuardsMan
SAF
01.2022 - 01.2024
(Part-Time)
QUANTIUM SOLUTIONS WAREHOUSE
01.2022 - 01.2022
(Part-Time)
SAIZERIYA
01.2017 - 01.2022
(Part-Time)
POPULAR
01.2016 - 01.2016
(Part-Time)
GONPACHI RAMEN
01.2016 - 01.2016
(Part-Time)
AJISEN RAMEN
01.2014 - 01.2016
Higher Nitec - FilmMaking
ITE COLLEGE CENTRAL
Nitec - Aerospace
ITE COLLEGE CENTRAL
N Level - undefined
YU YING SECONDARY SCHOOL
Part Time Diploma - Retail Operation
Pearson Institute
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