Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kayla Jane Wong

Kayla Jane Wong

Summary

Confident young student with a passion for learning and development. I’ve always been someone who enjoys both socializing and tackling challenges head-on. In leadership roles, I have successfully managed teams, organized events, and supported peers through tough times. I have learned to approach obstacles with resilience, always finding practical solutions and pushing forward. I strongly believe that challenges are not setbacks. Rather, they are opportunities to grow and prove what I’m capable of.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Love, Bonito
11.2022 - 01.2023
  • Recommended items tailored to customer needs, resulting in a 15% increase in sales
  • Handled customer inquiries and complaints in a timely and efficient manner, resulting in a 95% resolution rate
  • Utilized technology to efficiently manage customer orders and inventory

Data Entry Intern

The Emporium Group
06.2020 - 06.2020
  • Successfully identified and resolved data entry errors, resulting in improved data accuracy
  • Developed a data ingestion process to automate the transfer of data from multiple sources into a single database, resulting in a 40% reduction in manual data entry
  • Conducted data entry and verification to ensure data accuracy and completeness

Education

International Baccalaureate Diploma - 01/2023 - 11/2024

Hwa Chong International School
Singapore

Ordinary Level Certificate - 01/2018 - 11/2022

CHIJ Secondary
Singapore

Skills

  • Attention to detail
  • Project and Financial management
  • Reliability and punctuality
  • Deadline adherence
  • Strong work ethic
  • Team collaboration

Accomplishments

    President of Marketing, HCIS Community Service Club | 01/2023 - 05/2024

    Led all marketing operations for organisation to drive new member recruitment initiatives

  • Created social media accounts for the organisation and built a following of 400 (Instagram).
  • Managed the club's weekly email newsletter, maintaining an open rate of 70% and click-through rate of 18%.
  • Enabled the organisation's membership to expand from 25 to 105 members within one school year.
  • Director, HCIS Overseas Trip - Chiang Mai | 03/2023 - 05/2023

    Handled all logistics and coordination to ensure a smooth and memorable experience

  • Coordinated logistics and trip details, ensuring seamless execution for 100+ participants.
  • Researched and secured vendor partnerships, keeping the trip within budget and on schedule.
  • Planned and organised daily itineraries, enhancing the overall experience and ensuring smooth operations throughout the trip.
  • Co-Founder, CHIJ Student Initiated Project - ij.smijles | 01/2022 - 09/2022

    Led a mental wellness project focused on highlighting small acts of kindness within the school community

  • Tracked engagement metrics, achieving a 50% increase in post interactions and 75% positive feedback from participants and school staff.
  • Motivated peers to contribute to the project, resulting in a community of 100 active participants.
  • Collaborated with school counselors and staff, impacting 200 students.

Timeline

Retail Sales Associate

Love, Bonito
11.2022 - 01.2023

Data Entry Intern

The Emporium Group
06.2020 - 06.2020

International Baccalaureate Diploma - 01/2023 - 11/2024

Hwa Chong International School

Ordinary Level Certificate - 01/2018 - 11/2022

CHIJ Secondary
Kayla Jane Wong