Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Kayathiri Nagarajan

Kayathiri Nagarajan

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Senior Administrator enthusiastic about supporting the needs of departments, offices and leadership with abilities in streamlining processes and managing clerical tasks. Key strengths include relationship building, communication and organization of plans, people and materials. Ready to apply fifteen years of experience to challenging new role with room for advancement.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Administrator

Income Insurance Ltd
07.2008 - Current
  • Kept office operations running smoothly by providing effective team support and administrative skills.
  • Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
  • Responded to, researched and resolved issues from internal staff, external departments and customers.
  • Provided quality customer service to external vendors, CPFB and insurance advisers.
  • Managing of junior admin staff ensuring tasks are completed efficiently and accurately.

Guest Relations Agent

Goldin Enterprises
02.2007 - 06.2008
  • Coordinated schedules and set appointments for guests and staff.
  • Anticipated and attentively handled guest needs or concerns.
  • Answered multi-line telephone system to aid guests, direct callers and take messages.
  • Compiled feedback to help management improve guest relations policies and prevent common conflicts.
  • Advised guests about on-property and off-site amenities best suiting needs.

Education

Diploma In Nursing - Nursing

Nanyang Polytechnic, Yio Chu Kang Road

Diploma In Health Services Management - Health Administration

Kaplan
08.2021

O Levels - General

St.Margaret's Secondary School, Farrer Road
12.2002

Skills

  • Workflow Processes
  • Customer Relationships
  • Clerical Support
  • Orientation and Training
  • Document Accuracy
  • Administrative Procedures
  • Microsoft Office
  • Process Improvement
  • Colleague Collaborations
  • Service Quality Standards
  • Document Review
  • Sensitive Document Disposal
  • Electronic Filing System
  • Inquiry Requests
  • Records and Database Management
  • Administrative Management
  • Recordkeeping Requirements
  • Procedure Writing

Certification

Certificate in Health Insurance

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Senior Administrator - Income Insurance Ltd
07.2008 - Current
Guest Relations Agent - Goldin Enterprises
02.2007 - 06.2008
Nanyang Polytechnic - Diploma In Nursing, Nursing
Kaplan - Diploma In Health Services Management, Health Administration
St.Margaret's Secondary School - O Levels, General
Kayathiri Nagarajan