KAVIYAPRIYAN KARUNANITHI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manager
GD Groups
07.2020 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
- Planning, Organizing, Staffing, Leading and Controlling.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Development Engineer
Vilvatech Home Automation, Smart Security Solution
06.2018 - 06.2020
- Responsible for the key point of contact between the company and its customers. Answering queries, offering advice and introducing new products. And include organizing sales visits.
- Conduct research and studies on site.
- To Meet customers and known about their actual requirement and give a solution for that.
- Manage field activities and implement engineering designs.
- Diagnose Automation, Solar and CCTV Devices & Equipment Problems.
- Resolve malfunctions or other crises when they arise.
Sales and Service Representative
Dell Exclusive Store
01.2017 - 01.2018
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- New Product configuration and install customer required software’s.
- Analyze the product problems and find out the correct solution.
- If required replace the product parts disassemble the device and replace defected parts and reassemble the product in good condition.
Production Planning and Control Engineer
Rotary Connecters Pte Ltd
06.2014 - 07.2016
- To get maximum yield at various stages
- To minimize the consumption of raw material, To minimize the wastage.
- Responsible and placing of indent for raw material to purchase based on receipt of orders.
- Compile detailed worksheets and specifications from customer orders.
- Co-ordinate and monitor the movement of parts, supplies and materials within an establishment and ensure that supplies, materials and products are shipped and received on schedule.
- Consult with production supervisors to schedule production runs in a cost and time-efficient manner.
- Preparing Manuals & work instructions for production operations for the unit and Maintaining MIS Reports for facilitating decision making for the management.
- Proper and efficient utilization of the manpower.
- To enforce the stringent safety practices and maintain good safety records.
- Assist the shift superintendent to achieve shift targeted production.
- Allocate jobs to field officers and supervise the same. Getting Training on SAP PP.
- Reduced manufacturing lead times through effective demand forecasting and resource allocation.
- Optimized inventory management by conducting regular audits and implementing data-driven adjustments.
- Facilitated cross-training initiatives for production staff, enhancing team flexibility and overall operational performance.
Education
Bachelor of Engineering - Aeronautical Engineering
Anna University
Tirunelveli, Tamilnadu, India11.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Schedule Preparation
- Workforce Management
- Problem Resolution
- Computer Skills
- Decision-Making
- Product Management
- Negotiation
- Employee Coaching and Mentoring
- Staff Training
- Work Planning and Prioritization
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Manager
GD Groups
07.2020 - 02.2024
Development Engineer
Vilvatech Home Automation, Smart Security Solution
06.2018 - 06.2020
Sales and Service Representative
Dell Exclusive Store
01.2017 - 01.2018
Production Planning and Control Engineer
Rotary Connecters Pte Ltd
06.2014 - 07.2016
Bachelor of Engineering - Aeronautical Engineering
Anna University
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