Summary
Overview
Work History
Education
Skills
Timeline
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Kavitha Chandra

Summary

Dynamic HR professional with a proven track record at Swire Shipping Pte Ltd, enhancing HR operations and reducing administrative workload by 40%. Skilled in HRIS (SuccessFactors) and fostering multicultural workforce integration. Demonstrated success in implementing SOPs and improving employee benefits, showcasing a blend of technical proficiency and a people-first approach.

Overview

21
21
years of professional experience

Work History

People Operations Specialist – HR Shared Services

Swire Shipping Pte Ltd
10.2021 - 12.2024

Responsibilities:

  • Execute HR operational activities to meet service level agreements (SLAs) .
  • Partner with stakeholders and teammates in a proactive, consultative manner.
  • Deliver lean and seamless HR transactions to various operating companies.
  • Maintain and manage HR information systems (HRIS) for Helpdesk, Pre-hire, Onboarding, Employee Data Lifecycle, and Offboarding.
  • Provide support and guidance to HR Business Partners (HRBPs) .
  • Support Payroll , HRIS, and other HR initiatives with HRIS Specialist.
  • Manage employee benefits programs (health insurance, claims, leaves).
  • Serve as the point of contact for AskHR .
  • Advocate for HR Operations Transformation , leveraging technology for efficiency.
  • Support adoption of transformed HR processes through communication.
  • Standardize and streamline HR Operations globally through the HR Digital Transformation Project .
  • Ensure provision of HR audit information (internal/external).
  • Align data updates and documents with compliance requirements .
  • Maintain data integrity , control, and compliance in HR operations.

Significant Achievements:

  • Managed HR system migration for Swire Coca-Cola Indochina, Cambodia, and John Swire & Sons Southeast Asia.
  • Implemented new team processes and Standard Operating Procedures (SOPs) , reducing HR administrative workload by 40%.
  • Enhanced employee insurance scheme, improving engagement and claims handling.
  • Supported data validation and protection initiatives with IT and Data Protection teams.

Senior Executive

Royal Nuts Pte Ltd
01.2018 - 08.2020

Responsibilities:

  • Collaborated with management to evaluate candidates and formalize HR administrative procedures.
  • Guided Indian business owners through Singapore's work culture.
  • Established comprehensive HR, tenancy, and facility management processes for startup operations in Singapore and international locations.

Significant Achievements:

  • Cultivated a diverse and inclusive workplace by initiating employee benefits and a diversity recruitment policy, successfully recruiting 8 local Singaporeans.
  • Delivered full-spectrum administrative operations support, including office supply maintenance, documentation, contract management, and employee onboarding/offboarding.
  • Championed a people-first approach, integrating a multicultural workforce and establishing robust employee welfare programs.
  • Increased data entry speed by 80% and improved logistics and order tracking across Singapore, Africa, and India by deploying ERP software and developing key SOPs with ERP consultants.

Shipping Executive

Sudima International Pte Ltd
01.2004 - 12.2017

Responsibilities:

  • Enhanced supplier relationships and supported strategic procurement through key in-person negotiations with Vietnamese/ Taiwanese suppliers.
  • Facilitated smoother international transactions by preparing letters of credit in collaboration with banks.
  • Maintained compliance with international contract terms by managing export/import documentation for manufacturing and trading companies.

Significant Achievements:

  • Boosted annual sales through strategic relationship cultivation with suppliers in Southeast Asia and buyers in Latin America.
  • Gathered feedback, troubleshot shipment issues, improved processes, and resolved problems.

Education

Diploma - HR Management

NTUC Learning Hub
Singapore, Null, Singapore
07-2024

Certificate - Human Resource Systems Management

Info-Tech Systems Integrators Pte Ltd
Singapore, Null, Singapore
12-2023

Post-Graduate Diploma - Business Administration

Aventis Graduate School
Singapore, Null, Singapore
09-2023

Certificate - Employment Act & Its Practical Applications

HR Singapore Pte Ltd
Singapore, Null, Singapore
01-2023

Diploma - Commerce, Logistics And Supply Chain Management

KAPLAN Institute of Higher Education
Singapore, Null, Singapore
10-2019

Skills

  • HR Information Systems (HRIS - Successfactors)
  • Employee Benefits Management
  • Onboarding and Offboarding
  • Internal communications
  • Onboarding and orientation
  • Human resources operations
  • Microsoft office proficiency
  • Standard Operating Procedures (SOPs) Development
  • Data Integrity and Compliance
  • Multicultural Workforce Integration
  • Diversity and inclusion
  • HR policies and procedures
  • Recruitment and selection

Timeline

People Operations Specialist – HR Shared Services

Swire Shipping Pte Ltd
10.2021 - 12.2024

Senior Executive

Royal Nuts Pte Ltd
01.2018 - 08.2020

Shipping Executive

Sudima International Pte Ltd
01.2004 - 12.2017

Diploma - HR Management

NTUC Learning Hub

Certificate - Human Resource Systems Management

Info-Tech Systems Integrators Pte Ltd

Post-Graduate Diploma - Business Administration

Aventis Graduate School

Certificate - Employment Act & Its Practical Applications

HR Singapore Pte Ltd

Diploma - Commerce, Logistics And Supply Chain Management

KAPLAN Institute of Higher Education
Kavitha Chandra