Summary
Overview
Work History
Education
Skills
Timeline
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Kavitha Chandra

Summary

Dynamic HR professional with a proven track record at Swire Shipping Pte Ltd, enhancing HR operations and reducing administrative workload by 40%. Skilled in HRIS (SuccessFactors) and fostering multicultural workforce integration. Demonstrated success in implementing SOPs and improving employee benefits, showcasing a blend of technical proficiency and a people-first approach.

Overview

21
21
years of professional experience

Work History

People Operations Specialist – HR Shared Services

Swire Shipping Pte Ltd
Singapore, Singapore
10.2021 - 12.2024

Responsibilities:

  • Execute HR operational activities to meet service level agreements (SLAs) .
  • Partner with stakeholders and teammates in a proactive, consultative manner.
  • Deliver lean and seamless HR transactions to various operating companies.
  • Maintain and manage HR information systems (HRIS) for Helpdesk, Pre-hire, Onboarding, Employee Data Lifecycle, and Offboarding.
  • Provide support and guidance to HR Business Partners (HRBPs) .
  • Support Payroll , HRIS, and other HR initiatives with HRIS Specialist.
  • Manage employee benefits programs (health insurance, claims, leaves).
  • Serve as the point of contact for AskHR .
  • Advocate for HR Operations Transformation , leveraging technology for efficiency.
  • Support adoption of transformed HR processes through communication.
  • Standardize and streamline HR Operations globally through the HR Digital Transformation Project .
  • Ensure provision of HR audit information (internal/external).
  • Align data updates and documents with compliance requirements .
  • Maintain data integrity , control, and compliance in HR operations.

Significant Achievements:

  • Managed HR system migration for Swire Coca-Cola Indochina, Cambodia, and John Swire & Sons Southeast Asia.
  • Implemented new team processes and Standard Operating Procedures (SOPs) , reducing HR administrative workload by 40%.
  • Enhanced employee insurance scheme, improving engagement and claims handling.
  • Supported data validation and protection initiatives with IT and Data Protection teams.

Senior Executive

Royal Nuts Pte Ltd
Singapore, Singapore
01.2018 - 08.2020

Responsibilities:

  • Collaborated with management to evaluate candidates and formalize HR administrative procedures.
  • Guided Indian business owners through Singapore's work culture.
  • Established comprehensive HR, tenancy, and facility management processes for startup operations in Singapore and international locations.

Significant Achievements:

  • Cultivated a diverse and inclusive workplace by initiating employee benefits and a diversity recruitment policy, successfully recruiting 8 local Singaporeans.
  • Delivered full-spectrum administrative operations support, including office supply maintenance, documentation, contract management, and employee onboarding/offboarding.
  • Championed a people-first approach, integrating a multicultural workforce and establishing robust employee welfare programs.
  • Increased data entry speed by 80% and improved logistics and order tracking across Singapore, Africa, and India by deploying ERP software and developing key SOPs with ERP consultants.

Shipping Executive

Sudima International Pte Ltd
Singapore, Singapore
01.2004 - 12.2017

Responsibilities:

  • Enhanced supplier relationships and supported strategic procurement through key in-person negotiations with Vietnamese/ Taiwanese suppliers.
  • Facilitated smoother international transactions by preparing letters of credit in collaboration with banks.
  • Maintained compliance with international contract terms by managing export/import documentation for manufacturing and trading companies.

Significant Achievements:

  • Boosted annual sales through strategic relationship cultivation with suppliers in Southeast Asia and buyers in Latin America.
  • Gathered feedback, troubleshot shipment issues, improved processes, and resolved problems.

Education

Diploma - HR Management

NTUC Learning Hub
Singapore, Null, Singapore
07-2024

Certificate - Human Resource Systems Management

Info-Tech Systems Integrators Pte Ltd
Singapore, Null, Singapore
12-2023

Post-Graduate Diploma - Business Administration

Aventis Graduate School
Singapore, Null, Singapore
09-2023

Certificate - Employment Act & Its Practical Applications

HR Singapore Pte Ltd
Singapore, Null, Singapore
01-2023

Diploma - Commerce, Logistics And Supply Chain Management

KAPLAN Institute of Higher Education
Singapore, Null, Singapore
10-2019

Skills

  • HR Information Systems (HRIS - Successfactors)
  • Employee Benefits Management
  • Onboarding and Offboarding
  • Internal communications
  • Onboarding and orientation
  • Human resources operations
  • Microsoft office proficiency
  • Standard Operating Procedures (SOPs) Development
  • Data Integrity and Compliance
  • Multicultural Workforce Integration
  • Diversity and inclusion
  • HR policies and procedures
  • Recruitment and selection

Timeline

People Operations Specialist – HR Shared Services

Swire Shipping Pte Ltd
10.2021 - 12.2024

Senior Executive

Royal Nuts Pte Ltd
01.2018 - 08.2020

Shipping Executive

Sudima International Pte Ltd
01.2004 - 12.2017

Diploma - HR Management

NTUC Learning Hub

Certificate - Human Resource Systems Management

Info-Tech Systems Integrators Pte Ltd

Post-Graduate Diploma - Business Administration

Aventis Graduate School

Certificate - Employment Act & Its Practical Applications

HR Singapore Pte Ltd

Diploma - Commerce, Logistics And Supply Chain Management

KAPLAN Institute of Higher Education
Kavitha Chandra