Summary
Overview
Work History
Education
Skills
Languages
Activities
Personal Information
References
Timeline
ResearchAssistant
KAVIN SHANGARI SEGARAN

KAVIN SHANGARI SEGARAN

Potong Pasir

Summary

Resourceful IT Data Analyst & Systems Support with International Business and Finance background

Overview

10
10
years of professional experience

Work History

IT Analyst

Global Premium Hotels Ltd
01.2022 - 08.2023
  • Timely and accurate data analysis report for internal management decision making
  • Incharge of ETL testing and data cleansing
  • SalesForce,SQL,Python & Tableau as business intelligence and analysis platform
  • Hardware and software inventory upkeep to ensure inventory accuracy
  • Ensuring data governance compliance ensuring data confidentiality
  • Performing and monitoring daily data backup
  • Liaising with external parties on IT issues and purchases
  • Provide 24/7 offsite support on a rotational basis

IT Executive

Minor Food Groups of Companies
07.2019 - 01.2022
  • Install & Support Point of Sales (POS) systems & PC Operating systems
  • Reporting and analysis of outlet daily, quarterly and monthly performance for management meeting
  • Remote desktop access to server setup for users
  • Ensure VPN access setup
  • Create users as per IT policy standards with MFA
  • Support Microsoft Navision ERP system to outlets
  • Microsoft 365 administration.

Software Consultant

Runnex Systems Pte Ltd
02.2018 - 05.2019
  • Installation and configuration Client softwares
  • Good knowledge of standard operation steps for the software setup
  • Maintains good relationships with customers for sales
  • Provide training, setup, and customer support for ERP softwares
  • Provide customer support and queries assistance via phone calls, emails, TeamViewer & remote desktop
  • IT Desktop Supports and Accounting, Reconciliation, Tax Submission Supports to clients.

Admin Executive

Magpie Technologies (Malaysia) Sdn Bhd
02.2017 - 01.2018
  • Executes operational (including transactional) tasks independently and deals with customers' queries
  • Gained a good knowledge of standard processes and related transactions in a Fintech Startup
  • Compiles and analyses data and makes recommendations on the formulation of policy and procedures, and statistical analysis on administrative, fiscal, personnel, and operational problems
  • Performs stock takes, inventory and sales reporting for management meetings
  • Maintains good relationships with external and internal customers
  • Attend customer queries, feedback via phone calls and emails

Finance Analyst & Planning

Malayan Banking Berhad
04.2013 - 11.2016
  • Coordinate, execute, and administer the financial analysis activities in the Business Analytics division such as Business Case Model and Project Financial Management framework to provide the management with relevant information for decision making
  • Be the liaison between business units, technology team and support team
  • Assisting in outlining and structuring formation of Financial Analysis / Business Case Model with the aim to justify the Return on Investment (ROI) for Group Strategic Investment
  • Assisting in setting-up the best practice of charge-back mechanism /transfer pricing financial modelling to minimize the indirect cost allocation to business.

Education

Certification - Basics of Lean Six Sigma: Green Belt

Stone River ELearning
Online
10.2023

Microsoft Azure Administrator (AZ104)Microsoft Azure Administrator (AZ104) -

Microsoft
10.2021

International Business (Hons) -

Management & Science University
01.2013

Skills

  • Business Intelligence
  • Six Sigma Green Belt
  • Data Analytics & Visualization
  • Generative AI & Machine Learning
  • Microsoft Azure, Microsoft 365, SalesForce, Tableau, Dynamics Navision, Excel Macro,
  • Basic Accounting Principles, Cost Analysis & Reports, Data & Quantitative Analysis
  • SAP (FICO), Autocount, MYOB, Deskera

Languages

English
Malay
Tamil

Activities

  • APAC 2030 - Attendee
  • She Loves Data - Member
  • Intro to Machine Learning - Attendee
  • Data & AI Learning Workshop x Google Cloud
  • Toastmasters International - Member

Personal Information

Nationality: Malaysian

References

Dr. Balaji Pandurangam, Regional IT Head, Gunnebo Pte Ltd, balajisap@live.com, +65 9163 3444

Timeline

IT Analyst

Global Premium Hotels Ltd
01.2022 - 08.2023

IT Executive

Minor Food Groups of Companies
07.2019 - 01.2022

Software Consultant

Runnex Systems Pte Ltd
02.2018 - 05.2019

Admin Executive

Magpie Technologies (Malaysia) Sdn Bhd
02.2017 - 01.2018

Finance Analyst & Planning

Malayan Banking Berhad
04.2013 - 11.2016

Certification - Basics of Lean Six Sigma: Green Belt

Stone River ELearning

Microsoft Azure Administrator (AZ104)Microsoft Azure Administrator (AZ104) -

Microsoft

International Business (Hons) -

Management & Science University

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