Organized professional prepared for this role with solid background in administrative support and executive assistance. Skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensuring seamless operations and results-driven support.
Overview
32
32
years of professional experience
Work History
Administrator
Iroha kindergarten
10.2019 - Current
Demonstrates a proactive and detail-oriented approach, consistently working independently while providing high-level administrative support to senior management. Possesses exceptional written and verbal communication skills, contributing to effective organizational operations. Develops and implements strategic initiatives to enhance business growth and increase enrolments.
Managed office administration, including petty cash, reimbursements, and transportation logistics, while ensuring accuracy in management communications and record maintenance. Oversaw office inventory and coordinated with vendors to ensure timely supply replenishment.
Led end-to-end management of holiday programs, including planning, execution, venue selection, flyer design, and logistical coordination. Administered the academic calendar, tracked attendance, and ensured accurate invoicing. Maintained comprehensive personnel records, including medical information and leave statuses.
PA Cum Office Manager
Yahweh Marine Services Pte. Ltd
10.2013 - 10.2019
Led local and international teams, developing and motivating staff. Managed customer inquiries, quotations, purchase orders, and delivery instructions.
Ensured timely delivery of quotations within 24 hours. Oversaw office administration, supplies, and equipment. Handled data and documents with discretion.
Facilitated budget tracking and expense reports. Analyzed business performance and made recommendations. Coordinated scheduling, meetings, and communications.
Managed office budgets and financial records.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Improved time management of the executive through effective prioritization and organization of tasks.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Mentored junior staff in best practices for administrative support tasks.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
PA Cum Office Manager
Amansa Capital Pte Ltd
12.2006 - 03.2007
Managed office administration and operations. Handled petty cash and general accounts.
Drafted correspondence and memos. Coordinated with India counterparts.
Arranged complex travel and managed calendars.
Personal Assistant cum Bank Officer for Head of Department
OCBC Bank
01.1994 - 01.2006
Managed calendars, travel, and appointments for CEO and VP. Handled correspondence, bookings, and expense claims.
Coordinated new hire orientations and workstation setups. Maintained inventory, staff records, and leave tracking.
Assisted with budgeting, reports, and event coordination. Promoted from Receptionist to Bank Officer.
Managed customer service and transactions.
Education
Master of Business Administration - Human Resources Management Candidate
East Bridge University
06.2026
Coursework towards Human Resource Advisory - HR Talent + Management: HR
NTUC Learning Hub Pte Ltd
11.2021
HR + Practices - undefined
NTUC Learning Hub Pte Ltd
01.2021
HR Workforce Planning - HR
NTUC Learning Hub Pte Ltd
01.2021
Skills
Attention to detail
MS office
Work Planning and Prioritization
Time management
Deadline adherence
Executive support
Decision-making
Data confidentiality
Office management
Office administration
Data entry
Customer service
Recordkeeping and file management
Accomplishments
Optimized Office Operations: Streamlined scheduling, document management, and communication, improving efficiency, decision-making, and workflows. This reduced delays and helped the team meet deadlines more effectively.
Achievement(s): Negotiated Contracts to Reduce Costs: Negotiated vendor contracts for holiday programs and events, & other vendors, cutting costs by 20% while maintaining high-quality services, resulting in significant savings for the company.
Enhanced Customer Satisfaction: Achieved 95% customer satisfaction score through efficient communication and problem-solving skills.
Continuous Learning & Growth: I'm dedicated to expanding my knowledge and skills, which motivated me to pursue a master's degree. This helps me stay current with industry trends and contribute more effectively to my team and company.
Timeline
Administrator
Iroha kindergarten
10.2019 - Current
PA Cum Office Manager
Yahweh Marine Services Pte. Ltd
10.2013 - 10.2019
PA Cum Office Manager
Amansa Capital Pte Ltd
12.2006 - 03.2007
Personal Assistant cum Bank Officer for Head of Department
OCBC Bank
01.1994 - 01.2006
Coursework towards Human Resource Advisory - HR Talent + Management: HR
NTUC Learning Hub Pte Ltd
HR + Practices - undefined
NTUC Learning Hub Pte Ltd
HR Workforce Planning - HR
NTUC Learning Hub Pte Ltd
Master of Business Administration - Human Resources Management Candidate
Childcare Educator at Milestone Childcare and Kindergarten & Choklits Croydon Child Care Centre & KindergartenChildcare Educator at Milestone Childcare and Kindergarten & Choklits Croydon Child Care Centre & Kindergarten