Kauser Malick
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
Work History
Head of Administration
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
- Streamlined administrative processes by implementing efficient systems and procedures, leading to increased productivity.
- Managed financial resources for the department, ensuring optimal allocation and cost-saving measures.
- Established effective communication channels within the organization, enhancing collaboration and teamwork.
- Coordinated with cross-functional teams to ensure timely completion of projects and initiatives.
- Supervised daily operations of the administration department, providing guidance and support to team members.
- Oversaw facilities management efforts, ensuring a safe and comfortable work environment for employees.
- Spearheaded change management initiatives to adapt to evolving business needs and challenges effectively.
- Championed process improvement strategies that resulted in streamlined workflows and increased efficiency across departments.
- Collaborated with senior leadership to develop strategic plans aimed at achieving organizational objectives.
- Ensured compliance with industry regulations through diligent monitoring, reporting, and remediation efforts when necessary.
- Led project management efforts for various initiatives ranging from technology implementation to facility renovations.
- Fostered strong stakeholder relationships both internally and externally through clear communication and proactive engagement.
PMO Lead
Tata Consultancy Services Asia Pacific Pte Ltd
05.2006 - 08.2014
- Enhanced project delivery by implementing efficient PMO processes and best practices.
- Streamlined communication between project teams for improved collaboration and decisionmaking.
- Managed cross-functional teams in the planning, execution, and closure of high-profile projects.
- Assisted the Country Management in preparing and consolidating various senior management reports on all operational parameters impacting business.
- Performed analysis of various operational and sales metrics including periodic projection, monitoring, analysis of revenue & cost.
- Prepared budgets & P & L for annual forecasting and tracking of allocations.
Business Support Executive
Tata International Limited
05.2004 - 04.2006
- Streamlined office operations by implementing efficient task management systems and digital file organization.
- Enhanced team collaboration by facilitating weekly meetings and providing clear communication channels.
- Reduced operational costs with thorough budget analysis and eliminating unnecessary expenses.
- Improved client satisfaction, promptly addressing concerns and providing solutions for their needs.
- Coordinated schedules, travel arrangements, and event logistics for executive leadership team members while maintaining confidentiality of sensitive information.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Served as corporate liaison for finance, IT and marketing departments.
Accounts & Admin Officer
Jesel Brothers Tours And Travel Pte. Ltd.
02.2004 - 04.2004
Customer Care Officer
FACT Software International Pte. Ltd.
01.2002 - 01.2004
Education
Bachelor of Arts - Psychology
University of Madras
India04.1993
Skills
- Staff Training
- Organizational Leadership
- Project Management
- Process Improvement
- Regulatory Compliance
- Budgeting and Forecasting
- Resource Allocation
- Operations Management
- Cross-functional Collaboration
- Data Analysis
Timeline
Head of Administration
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
PMO Lead
Tata Consultancy Services Asia Pacific Pte Ltd
05.2006 - 08.2014
Business Support Executive
Tata International Limited
05.2004 - 04.2006
Accounts & Admin Officer
Jesel Brothers Tours And Travel Pte. Ltd.
02.2004 - 04.2004
Customer Care Officer
FACT Software International Pte. Ltd.
01.2002 - 01.2004
Bachelor of Arts - Psychology
University of Madras
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