KAUNG MYAT CHAN NYEIN
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
DIY ESSENTIALS
01.2020 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Tending to customer's complaints and resolving them in an amicable manner.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance, and purchasing functions.
- Sourcing of suppliers, new products and staff.
- Scheduling of staff.
Retail Assistant
DIY ESSENTIALS
11.2017 - 12.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable hardware items to their household.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders.
- Key Duplication & Paint Mixing
Education
DIPLOMA - MARINE ENGINEERING
SINGAPORE POLYTECHNIC
SINGAPORE04.2021
Skills
- Retail Objectives
- Staff Management
- Support Oversight
- Persuasive Negotiations
- Manage Operations
- Supplier Monitoring
- Business Leadership
- Strategize Business Plans
- Market and Competitor Research
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Retail Store Manager
DIY ESSENTIALS
01.2020 - Current
Retail Assistant
DIY ESSENTIALS
11.2017 - 12.2019
DIPLOMA - MARINE ENGINEERING
SINGAPORE POLYTECHNIC
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