Katy Lee
Summary
Driven and detail-oriented professional with extensive experience in customer service and payment processing, notably at 7-Eleven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate Full-time
7-Eleven
03.2020 - 07.2023
- Provide customer service and assist customers with their queries
- Handle sales transactions and ensure proper accounting for money and orders
- Ensure shelves and displays are fully stocked and front-faced
- Ensure equipment and the store are kept clean and well maintained
Cashier
NTUC Fairprice
06.2014 - 12.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.+
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
Education
WSQ Competency Unit ES-FSI-110G-1
ICDL
Singapore11.2017
WSQ Competency Unit ES-FSI-111G-1
ICDL
Singapore11.2017
WSQ Competency Unit ES-FSI-112G-1
ICDL
Singapore10.2017
RE-SO-110E-1 APPLY SECURITY PRACTICES
Singapore Workforce Skills Qualifications (WSQ)
Singapore10.2014
RE-SS-102E-1 WORK EFFECTIVELY IN THE RETAIL
Singapore Workforce Skills Qualifications (WSQ)
Singapore, Singapore09.2014
GCE N Level
Bukit Merah Secondary School
Singapore 04.2001 -
Skills
Customer Service
Payment Processing
Order Processing
Timeline
Sales Associate Full-time
7-Eleven
03.2020 - 07.2023
Cashier
NTUC Fairprice
06.2014 - 12.2019
GCE N Level
Bukit Merah Secondary School
04.2001 -
WSQ Competency Unit ES-FSI-110G-1
ICDL
WSQ Competency Unit ES-FSI-111G-1
ICDL
WSQ Competency Unit ES-FSI-112G-1
ICDL
RE-SO-110E-1 APPLY SECURITY PRACTICES
Singapore Workforce Skills Qualifications (WSQ)
RE-SS-102E-1 WORK EFFECTIVELY IN THE RETAIL
Singapore Workforce Skills Qualifications (WSQ)
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