Summary
Overview
Work History
Education
Skills
Interests
Timeline
Professional Development
Interests
Work Certifications
Other Certifications and Courses
Language Learning
Community Involvement and Volunteer Experience
Awards
Generic

Kathleen Miranda Rogacion

Programme Manager / Senior Course Advisor
Singapore

Summary

An all-rounder and dedicated professional with 14 years of experience in the education sector. With a passion for nurturing young minds across all age groups, Excels not only in classroom instruction but also in managing the diverse operational aspects of an early-learning centre.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Programme Manager / Senior Course Advisor

Akarui Early Years Learning Centre Pte. Ltd.
01.2023 - Current

Infant Care Curriculum Course Advisor

  • Created and implemented age-appropriate infant curriculum inspired by The Shichida Method (a renowned learning method in early years education field), emphasising activities that enhance visualisation, memory, intuition, cognition, and motor skills.
  • Creates posters, pamphlets, and letters as part of advertising campaigns.
  • Designed centre’s floor plan to optimise placement of activities and facilitate children's engagement with the learning curriculum.
  • Trained certified staff members on effective curriculum delivery techniques.
  • Prepared reports and maintained detailed student records to track progress.
  • Assisted staff during periods of manpower shortages.

Logistics Coordinator / Inventory Control Manager

  • Manages stock and centre inventory for both Akarui and parent company, The Shichida Method
  • Oversees clearing and organising warehouses
  • Takes an active role in warehouse operations
  • Coordinates logistics of moving supplies and equipment between several company locations and warehouses
  • Performs cost analysis to identify the most economical system and relevant services to assist with company logistics
  • Liaises with contractors to effectively implement dispatch/delivery plans

Programme Manager cum Curriculum Developer / Course Advisor for The Shichida Method (parent company)

  • Responsible for planning and managing class schedules for the school.
  • Manages and maintains conceptualisation and implementation of program curriculum, both onsite and for home-based learning.
  • Manages a team in the development and quality control of program materials, including reproduction, repair, and duplication.
  • Audits and upgrades lesson curriculum to align with current educational standards in Singapore.
  • Collaborates with our Malaysia centre in-charge to keep the course curriculum streamlined between two countries.
  • Contributes to planning for company expansion into new international markets.
  • Involved in planning development of new programmes to expand our existing curriculum.
  • Prepares program curriculum for community initiative programmes in collaboration with People’s Association (PA).

Trainer for The Shichida Method (parent company)

  • Manages the training team, assigning tasks, and monitoring staff progress.
  • Designs and develops training materials and curriculum for new instructors and conducts ongoing training for existing staff.
  • Maintains efficient training system to ensure staff readiness and confidence in delivering their tasks.
  • Created and updates the company's training handbook.
  • Conducts lesson observations, staff assessments, provides feedback, and follows up to maintain quality in the workplace.
  • Prepares KPI and probationary reports for staff evaluation.

Programme Teacher for The Shichida Method (parent company)

  • Teaches for The Shichida Method
  • Certified Whole Brain Education Instructor (certified by Superachievers Pte Ltd and The Shichida Method Japan).
  • Teaches children aged five months to nine years
  • Delivers engaging and stimulating lessons to maximise students’ neural brain development.
  • Train students to develop both their left and right brain hemispheres, maximising their innate abilities.
  • Uses different effective strategies to install learning habits to young learners.
  • Able to instruct streamline instructions to guarantee understanding for the young and adults.
  • Builds strong rapport and connections with parents to assist them in their children’s learning and help them meet their goals.
  • Maintains effective class management even in difficult situations
  • Ensures class materials were accurate, relevant, and in good quality.
  • Prepares student assessments and progress reports.

Staff Coordinator for The Shichida Method (parent company)

  • Manages and approve the company's petty cash accounts
  • Oversees employee performance (KPI) and attendance
  • Processes and approve employee leave applications and benefit claims
  • Coordinates and arrange staff duties
  • Resolves all office-related issues as they arise

Sales and Customer Support for The Shichida Method (parent company)

  • Reaches out to potential customers through various communication channels and convert them to sales
  • Ensures seamless onboarding of new customers into the program
  • Follows up with new customers to address any issues, concerns, and feedback, helping the company improve
  • Implements promotional campaigns to boost sales and generate leads
  • Generates and send analysis reports to review the performance of the current customer pool and promotional campaigns
  • Answers calls/messages/email inquiries from existing customers and potential customers
  • Continues to administer student assessments to track progress and pinpoint areas for enhancement
  • Continues to offer specialised assistance to students with learning challenges, including individual sessions and parent learning workshops.

IT Support for The Shichida Method (parent company)

  • Troubleshoots and resolve technical issues of the company’s student data tracker, FileMaker Pro (FMP)
  • Resolves hardware and network issues, and suggest permanent fixes if necessary
  • Troubleshoots and resolve technical issues reported about the company’s app, The Shichida Companion
  • Facilitates quarterly linking of FileMaker Pro (FMP) and The Shichida Companion app
  • Communicates with users (both customers and company staff) to efficiently resolve technical problems

Facilities Support for The Shichida Method (parent company)

  • Conducts regular upkeep and repairs around the centre
  • Plans the layout of the establishment to ensure optimal utilisation of space according to the demands of higher management

Events Organiser for The Shichida Method (parent company)

  • Actively involved in planning and execution of school events, including open houses, seminars, and community outreach initiatives.
  • Provides support throughout execution and monitoring of company events to ensure smooth delivery.
  • Manages financial aspects of school events.

Programme Manager / Senior Course Advisor

The Shichida Method (S) Pte Ltd
04.2021 - 12.2022

Curriculum Developer / Course Advisor

  • Spearheaded conceptualisation and implementation of program curriculum, both onsite and for home-based learning.
  • Led a team in developing quality control of program materials, including reproduction, repair, and duplication.
  • Audited and upgraded lesson curriculum to align with current educational standards in Singapore.
  • Streamlined course curriculum across branches in Singapore and Malaysia.
  • Contributed to planning for company expansion into new markets such as India and Philippines.
  • Prepared program curriculum for youth and elderly community initiatives in collaboration with People’s Association (PA).

Trainer

  • Led the training team, assigning tasks and monitoring progress of the staff.
  • Designed and developed training materials for new instructors and conducted ongoing training for existing staff.
  • Established an efficient training system to expedite staff readiness and for them to be confident in independent lesson/task management.
  • Created and updated the company's training handbook.
  • Conducted staff assessments and provided feedback and follow-ups to enhance performance.
  • Prepared KPI and probationary reports for staff evaluation.

Logistics Coordinator / Inventory Control Manager

  • Created a methodical system for inventory control both in the school and in the company’s warehouse.
  • Led the logistics of delivery of materials and items from different company branches to another.
  • Liaised with contractors to effectively implement dispatch/delivery plans.
  • Conducted timely cost analysis to find the most cost-effective system and applicable services to support the company logistics.

Events Organiser

  • Played an active role in planning and executing school events, open houses, seminars, and community outreach initiatives.

Customer Service

  • Conducted student assessments to monitor progress and identify areas for improvement.
  • Established effective communication channels to address customer inquiries and concerns.
  • Provided specialized support for students with learning difficulties, including one-to-one sessions and parent learning sessions.
  • Managed company email communications, ensuring prompt and accurate responses.

Programme Teacher / Instructor

The Shichida Method (S) Pte Ltd
06.2010 - 12.2022
  • Certified Whole Brain Education Instructor (certified by Superachievers Pte Ltd and The Shichida Method Japan).
  • Instructed children aged five months to nine years in both in-person and home-based settings.
  • Contributed significantly to the curriculum development for in-person and home-based learning.
  • Delivered cognitively engaging and stimulating lessons to enhance student participation and experiential learning.
  • Provided a nurturing and enjoyable learning environment while implementing effective discipline strategies.
  • Simplified instructions to ensure comprehension for all age groups.
  • Maintained strong relationships with parents to support student achievement of learning objectives.
  • Maintained professionalism and composure under challenging classroom situations.
  • Employed proactive behavior modification and positive reinforcement to develop learning discipline.
  • Ensured class materials were accurate, relevant, and of high quality.
  • Prepared student assessments and progress reports.
  • Participated in organizing staff events and the company’s community outreach initiatives.

Assistant Programme Manager

The Shichida Method (S) Pte Ltd
04.2019 - 03.2021
  • Duties aligned with those outlined in th Programme Manager section (see above).

Supervisor / Management Division Coordinator

The Shichida Method (S) Pte Ltd
06.2012 - 03.2019
  • Efficiently coordinated staff duties to ensure smooth program operations.
  • Managed teaching materials to maintain good programme execution.
  • Processed and approved staff leave applications and benefit claims.
  • Collaborated with senior management to control inventory of centre resources.
  • Led reproduction and distribution of program materials.
  • Facilitated company projects and events.
  • Provided excellent customer service and support to parents and students.
  • Assisted allocation of class and staff schedules.

Team Leader

The Shichida Method (S) Pte Ltd
01.2012 - 12.2013
  • Supervised and ensured quality of newly developed and existing program materials.
  • Fostered creativity and innovation in program material development to maintain relevance.
  • Fairly allocated tasks among team members and monitored task completion.
  • Mediated team conflicts and addressed work attitude issues constructively.

Production and Process Engineer

Amkor Technologies
12.2007 - 02.2010
  • Focused on certifying newly created software applications for use in product testing that assess adaptability of new integrated circuit (IC) devices to operate on various machine configurations on the manufacturing line.
  • Measured performance of integrated circuits using standalone and in-line machine testers.
  • Initiated and recommended improvement projects and in the production line based on technical analysis to maintain the production line quality level.
  • Participated in maintenance and engineering research and development team's hardware and software debugging.
  • Generated test correlation units used for machine test setup integrity, including site verification, per pin validations, and documentation.
  • Initiated system automation or process simplification projects.
  • Initiated and planned cost reduction projects
  • Involved in manufacturing audit related to product and process engineering.
  • Created site specifications that align line processes with company policies and customer requirements.
  • Ensured strict implementation and guidance of generated policies and specifications on the production line.
  • Conducted production line investigations and audits; shuts down production lines if deemed non-conforming.

IT Technical Support Representative

Sykes Asia Inc.
05.2006 - 06.2007
  • Certified Digital Subscriber Line (DSL) Technician: Supported remote troubleshooting of customers' internet connectivity.
  • Responsible for error analysis and line maintenance inspections on digital subscriber lines.
  • Responsible for setting up IP addresses, emails, browsers, firmware updates, modem configurations, and router configurations for customers.
  • Contributed to overall team success by achieving its goals in terms of response times, problem-solving rates, and team performance measures.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Mapúa Institute of Technology - Manila, Philippines
Manila, Philippines
05.2001 - 05.2005

Secondary Education (High School) -

St. Paul College
Philippines
04.2001 -

Primary Education -

St. Rita College
Philippines
04.2001 -

Kindergarten -

St. Rita College
Philippines
04.2001 -

Skills

Subject matter expertise

Interests

Sports / Health and Fitness, Languages, Finance

Driving (License Number: Same as my SPASS Number)

Timeline

Programme Manager / Senior Course Advisor

Akarui Early Years Learning Centre Pte. Ltd.
01.2023 - Current

Programme Manager / Senior Course Advisor

The Shichida Method (S) Pte Ltd
04.2021 - 12.2022

Assistant Programme Manager

The Shichida Method (S) Pte Ltd
04.2019 - 03.2021

Supervisor / Management Division Coordinator

The Shichida Method (S) Pte Ltd
06.2012 - 03.2019

Team Leader

The Shichida Method (S) Pte Ltd
01.2012 - 12.2013

Programme Teacher / Instructor

The Shichida Method (S) Pte Ltd
06.2010 - 12.2022

Production and Process Engineer

Amkor Technologies
12.2007 - 02.2010

IT Technical Support Representative

Sykes Asia Inc.
05.2006 - 06.2007

Bachelor of Science - Electrical, Electronics And Communications Engineering

Mapúa Institute of Technology - Manila, Philippines
05.2001 - 05.2005

Secondary Education (High School) -

St. Paul College
04.2001 -

Primary Education -

St. Rita College
04.2001 -

Kindergarten -

St. Rita College
04.2001 -

Professional Development

  • Work Certification 2010 - 2020: The Super Achievers Group (The Shichida Method Pte Ltd)

1. Parenting Skills and Growth

2. Children's Brain-Based Learning

3. Shichida Teaching Method

4. Shichida Instructor Training

5. Community Partnership Courses with People's Association (PA)

  • Autism Spectrum Disorder - University of California, Davis (certificate earned on 12 November 2020 through Coursera)
  • Everyday Parenting/The ABCs of Child Rearing - Yale University (certificate earned on 26 November 2020 through Coursera)
  • Leadership and Emotional Intelligence - Indian Business School (certificate earned on 12 January 2021 through Coursera)
  • Inspiring and Motivating Individuals - University of Michigan (certificate earned on 11 January 2021)
  • Creative Problem Solving - University of Minnesota (certificate earned on 12 December 2020)
  • Google Sheets Project Management Tracker - Coursera Project Network earned on 29 November 2020)
  • Chinese for Beginners - Peking University (certificate earned on 1 November 2020)
  • More Chinese for Beginners - Peking University (certificate earned on 6 November 2020)
  • Chinese HSK 1 -Peking University (certificate earned on 3 December 2020)

Interests

Learning languages, sustainability

Work Certifications

The Super Achievers Group (The Shichida Method Pte Ltd; 2010-present)

  • The Shichida Method Teaching Method
  • The Shichida Instructor Training
  • Parenting Skills and Growth
  • Children's Brain-Based Learning
  • Community Partnership Courses with People's Association (PA)


Licensed Electronics and Communications Engineer (November 2007 onwards)

Other Certifications and Courses

  • WSQ People Management with Enneagram - Relationship Studio Singapore (June 2024)
  • HSK 1 and 2 Chinese Proficiency Test - Centre for Language Education and Cooperation / HSK Crestar (September 2023)
  • Bookkeeping using Xero and Quickbooks - Virtual Assistant Portal PH (September 2023)
  • Virtual Assistance - Virtual Assistant Portal PH (June 2023)
  • Property Management - Virtual Assistant Portal PH (June 2023)
  • Child and Infant Basic First Aid - Singapore Red Cross Society (January 2023)
  • Leadership and Emotional Intelligence - Indian Business School (Coursera; January 2021)
  • Inspiring and Motivating Individuals - University of Michigan (Coursera; January 2021)
  • Creative Problem Solving - University of Minnesota (Coursera; December 2020)
  • Google Sheets Project Management - Coursera Project Network (November 2020)
  • Autism Spectrum Disorder - University of California, Davis (Coursera; November 2020)
  • Everyday Parenting / The ABCs of Child Rearing - Yale University (Coursera; November 2020)
  • CPR + AED Certification - Singapore Heart Foundation (December 2019)

Language Learning

Chinese

  • HSK 3; formal one-to-one lesson - Mandarin Monkey (October 2023-present)
  • Passed HSK 1 and 2 Chinese Proficiency Test - Centre for Language Education and Cooperation / HSK Crestar (September 2023)
  • Conversational, Reading, and Writing Chinese; formal one-to-one lesson - Mandarin Monkey (June 2020-present)
  • HSK 1 and 2 - Peking University; Coursera (December 2020-January 2021)
  • Chinese for Beginners - Peking University; Coursera (November 2020)
  • Intermediate Conversational Mandarin Level 1 - Stanford Learning Centre, Singapore (December 2019-February 2020)
  • Basic Conversational Mandarin - Stanford Learning Centre, Singapore (September 2019-November 2019)


Bahasa Melayu

  • Conversational Bahasa Malayu - Malaysia based instructor via iTalki (present)

Community Involvement and Volunteer Experience

Volunteer (Monetary), Limitless: Support for Youth Struggling with Mental Health (2024-present)

Volunteer (Monetary), Dementia Singapore (2024-present)

Volunteer (Tree Planting Participant), One Million Trees SG (2021-present; planted 82 trees as of April 2024)

Volunteer (Monetary), Garden City Fund (2021)

Volunteer (Tree Planting Participant), Garden City Fund (2021)

Volunteer (Kitchen Helper), Willing Hearts Soup Kitchen (2021)

Volunteer (Monetary), Singapore Red Cross (2020-present)

Volunteer (Monetary), Singapore Heart Foundation (2020-present)

Volunteer (Monetary), SPCA (2020-present)

Volunteer (Teacher / Study Buddy), CampusImpact (2020-2021)

Volunteer (Monetary), Bone Marrow Donor Programme (2019-present)

Volunteer (Blood Donor), Singapore Red Cross (2017-present)

Volunteer, The Super Achievers Group (The Shichida Method Pte Ltd), Parenting Skills and Growth Event (2010)

Organ Donor, National Organ Transplant Unit

Awards

Long Service Award - The Shichida Method (S) Pte Ltd (2020)

Most Proactive Staff - The Shichida Method (S) Pte Ltd (September 2013)


Kathleen Miranda RogacionProgramme Manager / Senior Course Advisor