Kathleen Kwok
Singapore
Summary
Developed strong communication and lesson planning skills in faith-based educational setting, seeking to transition into new field. Expertise in creating engaging and nurturing learning environments and fostering positive relationships. Looking to leverage these transferable skills in new professional environment.
Overview
33
33
years of professional experience
Work History
Finance/Administrative Assistant
CKL Motor Boat Pte Ltd
04.2021 - Current
- Process invoicing for revenue collection
- Ad hoc responsibilities
Sunday School Teacher at Church
Quesnstown Baptist Church
01.2003 - 04.2023
- Taught the 5 -7 age group which required fun and animated engagement.
- Managed classroom behavior to maintain safety and promote orderly learning environments.
- Enhanced student understanding by incorporating hands-on activities and creative teaching methods.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
- Encouraged class participation to build student confidence and interest in church teachings.
Centre Administration and Reception
A Children’s Sport School
07.2020 - 03.2021
- Enhanced customer satisfaction by promptly addressing inquiries and concerns, ensuring a welcoming environment.
- Managed high call volumes by efficiently answering, screening, and directing incoming calls to appropriate personnel.
- Developed strong relationships with clients through professional correspondence via email or phone interactions.
- Assisted in resolving administrative issues or tasks that arose during daily operations effectively.
- Provided exceptional customer service while greeting visitors, determining their needs, and directing them accordingly.
Accounts Executive
Tempo Design Services Pte Ltd
05.2019 - 08.2019
- Kept detailed records of daily activities through online customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Homemaker
Roles at Home
04.2002 - 01.2019
- Took on the role of a stay home mum and eventually became a caregiver to my ailing parents
- During this period, I did some volunteer work to keep myself updated
Implementation Manager
Arthur Andersen
08.1997 - 04.2002
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
- Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
- Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
- Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
Senior Finance Executive
National Computer Board
07.1992 - 06.1996
- Improved financial reporting accuracy by streamlining processes and implementing automated systems.
- Produced reports on transactions with metrics for management and shareholders to easily and transparently understand company direction.
- Disbursed and processed payables, verifying TDS, and GST compliance and other important documentation.
- Partnered with cross-functional teams to drive cost reduction initiatives, enhancing operational efficiency and bottom-line results.
- Mentored junior finance staff in best practices, contributing to their professional development and overall team success.
- Managed relationships with external auditors, ensuring timely completion of audits without significant findings or adjustments.
Education
Bachelor of Commerce - Accounting
University of Newcastle
Australia01.1986
GCE ‘A’ Levels -
National Junior College
Singapore01.1982
GCE ‘O’ Levels -
Methodist Girls School
Singapore01.1980
Skills
- Excellent people skill - able to work and intereact very well with all levels and all ages
- Communication - clear verbal and written communication
- Public speaking - comfortable with speaking to a amall or large audience
- Meticulous - takes pride in jobs well done
Affiliations
ISCA – Institute of Singapore Chartered Accountants
Timeline
Finance/Administrative Assistant
CKL Motor Boat Pte Ltd
04.2021 - Current
Centre Administration and Reception
A Children’s Sport School
07.2020 - 03.2021
Accounts Executive
Tempo Design Services Pte Ltd
05.2019 - 08.2019
Sunday School Teacher at Church
Quesnstown Baptist Church
01.2003 - 04.2023
Homemaker
Roles at Home
04.2002 - 01.2019
Implementation Manager
Arthur Andersen
08.1997 - 04.2002
Senior Finance Executive
National Computer Board
07.1992 - 06.1996
Bachelor of Commerce - Accounting
University of Newcastle
GCE ‘A’ Levels -
National Junior College
GCE ‘O’ Levels -
Methodist Girls School
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