Summary
Work History
Education
Skills
Languages
Timeline
Generic

Katherine See

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and guest relations skills at Gochi-So Shokudo Pte Ltd to enhance customer satisfaction and maintain an organized dining space. Specializing in order management and cleanliness, my approach significantly improved service efficiency and guest experience. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Work History

Waiter

Gochi-So Shokudo Pte Ltd
11.2023 - 03.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

NITEC in Interior And Exhibition Design

ITE College Central
2 Ang Mo Kio Dr, Singapore 567720
01.2024

Skills

  • Strong multitasking
  • Cleanliness
  • Order Taking
  • Guest Relations
  • Service prioritization
  • Order Management
  • Cash Handling

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)

Timeline

Waiter

Gochi-So Shokudo Pte Ltd
11.2023 - 03.2024

NITEC in Interior And Exhibition Design

ITE College Central
Katherine See