Overview
Work History
Education
Timeline
Generic

Katherine Dang

Overview

8
8
years of professional experience

Work History

Wealth Tech Operations Analyst

Aberdeen Asia Ltd
07.2024 - Current
  • Company Overview: Singaporean branch; Aberdeen PLC
  • Assessing and signing-off of platform functional requirements as part of a project team in launch of a new Wealth platform in Singapore.
  • Liaising with our vendor to implement the functional requirements and UAT testing.
  • Developing a future-fit operating model for the Operations Team as part of go-live readiness; including trade oversight and client support models.
  • Creating the Operations Oversight model of the platform; ensuring technical response rates are up to scratch and trades & transaction monitoring are routed through from platform to vendor correctly.
  • Defining the client support model; how clients raise queries to us, refining the issue management tool for workflow management, defining the roles and responsibilities of each party and the escalation matrix.
  • Ensuring the new Wealth platform have a proper governance model with the vendor; defining the SLA and negotiating the service levels & KPI metrics.
  • Recruitment of new talent for the Operations team and creating a training plan to bring new staff up to speed.

Public Markets Operations Delivery Analyst

Aberdeen Asia Ltd
01.2023 - 07.2024
  • Company Overview: Singaporean branch; Aberdeen PLC
  • Assisted the migration of the Data Management function within the Public Markets Operations team from Australia to Singapore.
  • Identified the process gaps with the centre of excellence (EMEA team) and created an APAC-fit model to implement locally.
  • Trained up three team members on the Data Management function and implemented new processes to get the team up to speed with knowledge from EMEA.
  • Analyze and enrich portfolio data on company trading system Charles River and data warehouse EDH.
  • Hands on experience with Charles River and Bloomberg.
  • Ensuring security setups are completed within one-hour turnaround SLA.
  • Daily reconciliation of APAC trading and fund positions. Ensuring any trades and positions out of expectations are validated and confirmed with our service providers.
  • Daily checks for security, pricing and benchmark data to ensure data quality and raise any exceptions for further investigation.
  • Ensuring any known issues and investigations done in APAC coverage is raised to the EMEA Data Management team as part of daily handover. This ensures full coverage is provided globally for the firm.

Investment Operations and Data Officer

Aberdeen Australia
08.2020 - 12.2022
  • Company Overview: Australian branch; Aberdeen PLC
  • Oversight of Transfer Agency reporting, IBOR reporting, trade matching, NAV unit pricing calculations, distribution calculations and financial reporting for the Australian fund range.
  • SME for Australian funds name change project as part of group rebranding. Ensuring all market documentation is in place and updated as required for IBOR and Custody records.
  • Training an Investment Operations Analyst contractor to take over BAU. Creating and implementing a training plan to get the new recruit up to speed.
  • Update and implement new procedures and ensure high quality service is provided to support the investment team while keeping our service providers bound by their SLAs.
  • Taking ownership of the maintenance of APAC advisory models. Managing all rebalancing, reconciliations and communications to wealth platforms.
  • Working with Product and Sales teams to launch our models on a new wealth platform. Ensuring operational readiness of the models.
  • Cross-training offshore teams in Singapore and the UK on monthly reporting (AUM, Flows, distributions, etc) and daily tasks.
  • Successfully transitioned oversight responsibilities of Transfer Agency reporting, IBOR reporting, trade matching, NAV unit pricing calculations, distribution and financial reporting to Singapore and UK teams.

Senior Portfolio Analyst

Mainstream Fund Services
10.2018 - 08.2020
  • Company Overview: now Apex Group
  • First point of escalation for clients and team of four portfolio analysts.
  • Liaising with Custody, clients and internal teams to investigate the root causes of any cash or holding discrepancies as we work together to find a solution to resolve outstanding queries.
  • Training new portfolio analysts in unit pricing valuation and reporting.
  • Reviewing the work of portfolio analysts and ensuring the accuracy of unit pricing calculations before releasing to clients and external pricing parties.
  • Ensuring the team has completed all deliverables and reporting in a timely manner.
  • Assessing areas of risk and working with the relevant teams to improve practices and ensure quality delivery.
  • Supporting the business in the IMD project; to automate the release of unit pricing to external parties such as Morningstar, Refinitiv, etc

Portfolio Analyst

Mainstream Fund Services
11.2016 - 09.2018
  • Company Overview: now Apex Group
  • Completing daily portfolio valuations within the given deadline, responsible for the reconciliation of client portfolios with Custody, solving any cash and asset breaks.
  • Daily procedures include trade processing, corporate actions and any cash settlements, using swift messaging and templates whilst cross checking for cancelled or duplicate instructions and making sure the settlement amounts are in line with expectations.
  • Updating the Hi-Portfolio system domestic and international prices using sources from ASX, Interactive Data and Bloomberg, reconciling any price discrepancies and advising the unit pricing department of any suspended or stale securities that needs to be addressed.
  • Assisting with any client and internal queries.

Education

Bachelor of Applied Finance -

Macquarie University
01.2015

Timeline

Wealth Tech Operations Analyst

Aberdeen Asia Ltd
07.2024 - Current

Public Markets Operations Delivery Analyst

Aberdeen Asia Ltd
01.2023 - 07.2024

Investment Operations and Data Officer

Aberdeen Australia
08.2020 - 12.2022

Senior Portfolio Analyst

Mainstream Fund Services
10.2018 - 08.2020

Portfolio Analyst

Mainstream Fund Services
11.2016 - 09.2018

Bachelor of Applied Finance -

Macquarie University

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